Crowne Plaza Hotel South Beach - Z Ocean Hotel, Miami Beach, Manager

OpinionWell's Blog

Home » United States » Florida » Miami Destinations » Miami Hotels » Crowne Plaza Hotel South Beach - Z Ocean Hotel

OpinionWell
Rank

30th

Out of 468

Crowne Plaza Hotel South Beach - Z Ocean Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

1437 Collins Avenue

Miami Beach, 33139 View map

4-Star Hotel Rank: 3 of 34
Average review rating: 4.26

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (13) , Travelocity (1) , TripAdvisor (150)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (8) balcony (61) bar (58) bath (7) bathroom (38) beach (218) bed (51) bill (17) breakfast (20) charge (18) check in (21) check out (10) concierge (10) cost (9) deal (6) deck (16) dinner (9) fee (30) food (26) front desk (38) hot tub (43) hotel (413) housekeeping (17) lobby (23) location (85) manager (12) mini bar (8) money (13) ocean (114) parking (11) patio (10) pool (130) price (30) rate (23) recommend (31) restaurant (90) room (349) room service (13) service (79) shower (60) spa (22) staff (85) street (58) suite (83) towel (30) valet (11) view (54) walk (36) wet bar (12) wireless (9)

Manager

Appears in 12 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
complaints (2) desk (4) management (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. We were greeted with strawberries dipped in chocolate and a wonderful note from the manager congratulating our 1st anniversary.

"One of the Best Hotels in South Beach " Read full review on TripAdvisor 7/20/2009 Vote

2. The manager there took care of the situation quickly and smoothly.

"One of the Best Hotels in South Beach " Read full review on TripAdvisor 7/20/2009 Vote

3. We tried to call the hotel to complain, but the front desk manager was adamant, Never mind, we stole the 3rd chair anyways a while later.

"Wow, Wow, Wow! " Read full review on TripAdvisor 7/4/2009 Vote

4. About 3 hours later we called back and actually got the manager.

"Great location/Lousy Service " Read full review on TripAdvisor 6/15/2009 Vote

5. We called the front desk on the 2nd day of our visit and asked for the manager.

"Great location/Lousy Service " Read full review on TripAdvisor 6/15/2009 Vote

6. The front desk clerk impersonated the manager.

"Great location/Lousy Service " Read full review on TripAdvisor 6/15/2009 Vote

7. The only complaint I have is that the manager didn't give us a late check out even though we were willing to pay.

"One of the better ones in South Beach " Read full review on TripAdvisor 10/26/2008 Vote

8. While trying to voice any concerns and complaints, we were always told that there weren't any Managers available.

"TERRIBLE EXPERIENCE, and service overall. NOT WORTH EXPENSE " Read full review on TripAdvisor 8/21/2008 Vote

9. The manager herself even gave me a personal tour of the suites to show you how much the staff is dedicated.

"I will only stay here while im in Miami!! " Read full review on TripAdvisor 7/30/2008 Vote

10. They finally found the manager around 11:30.

"Awful,,,,just awful! " Read full review on TripAdvisor 9/7/2007 Vote