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Rank
30th
Out of 468

Crowne Plaza Hotel South Beach - Z Ocean Hotel

Average Daily Rate: NA  
 
Hotel Class:
1437 Collins Avenue
Miami Beach, 33139 View map  
4-Star Hotel Rank: 3 of 34
Average review rating: 4.26
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (13) , Travelocity (1) , TripAdvisor (150)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Fee
Appears in 30 comments. 
28% wrote positive comments about fee
The following words were used in comments with Fee:
 
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1. The beach club was very nice and worth the resort fee.
"Surpassed expectations " Read full review on TripAdvisor   11/24/2009 Vote      
2. The hotel provided towels (with a fee) and this was very convenient.
"One of the Best Hotels in South Beach " Read full review on TripAdvisor   7/20/2009 Vote      
3. From the reservations department who 'didn't know' what was included in the $19 'resort fee,' to the front desk people who really seem to think they are doing you a favor by letting you stay there, to the maintenance department, which just does not fix things, to housekeeping, which did not show up some nights until 6pm, even after requesting 9am cleaning, this place makes it too hard to be a guest there.
"Arrogant, pretentiuous, incompetent " Read full review on TripAdvisor   6/7/2010 Vote      
4. We didn't check in until 4 pm on day one so they refunded the beach chair fee for this day since they are only open until 5 pm (no arguement, just yes we will refund that).
"Excellent as always! " Read full review on TripAdvisor   5/20/2010 Vote      
5. And really the $19 fee for 2 chairs and an umbrealla is a steal on miami beach.
"Excellent as always! " Read full review on TripAdvisor   5/20/2010 Vote      
6. Not sure what people are talking about with hidden fees and arguing.
"Excellent as always! " Read full review on TripAdvisor   5/20/2010 Vote      
7. They give you a paper upon arrival that you have to sign and initial that explains the fees.
"Excellent as always! " Read full review on TripAdvisor   5/20/2010 Vote      
8. You do pay a resort fee, but that takes away any decision about whether or not to go to the beach to use the chairs and umbrellas.
"Sleek hotel, great location " Read full review on TripAdvisor   3/8/2010 Vote      
9. We too were stung for the resort fee of $18 per night, which was a new addition since March.
"Great location - but we won't be back " Read full review on TripAdvisor   2/20/2010 Vote      
10. It mentions resort fees which are $18/day.
"A treat filled room " Read full review on TripAdvisor   1/27/2010 Vote      
   
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