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Crowne Plaza Hotel South Beach - Z Ocean Hotel
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OpinionWell
Rank
30th
Out of 468
Crowne Plaza Hotel South Beach - Z Ocean Hotel
Average Daily Rate: NA
Check Rates
Hotel Class:
1437 Collins Avenue
Miami Beach, 33139
View map
4-Star Hotel Rank:
3 of 34
Average review rating:
4.26
OpinionWell Value Index:
NA
Traveler reviews analyzed:
Expedia
(
13
)
,
Travelocity
(
1
)
,
TripAdvisor
(
150
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(8)
balcony
(61)
bar
(58)
bath
(7)
bathroom
(38)
beach
(218)
bed
(51)
bill
(17)
breakfast
(20)
charge
(18)
check in
(21)
check out
(10)
concierge
(10)
cost
(9)
deal
(6)
deck
(16)
dinner
(9)
fee
(30)
food
(26)
front desk
(38)
hot tub
(43)
hotel
(413)
housekeeping
(17)
lobby
(23)
location
(85)
manager
(12)
mini bar
(8)
money
(13)
ocean
(114)
parking
(11)
patio
(10)
pool
(130)
price
(30)
rate
(23)
recommend
(31)
restaurant
(90)
room
(349)
room service
(13)
service
(79)
shower
(60)
spa
(22)
staff
(85)
street
(58)
suite
(83)
towel
(30)
valet
(11)
view
(54)
walk
(36)
wet bar
(12)
wireless
(9)
See more
Service
Appears in 79 comments.
80% wrote positive comments about
service
The following words were used in comments with
Service:
better
(6)
customer
(10)
desk
(6)
excellent
(5)
expectation
(5)
fantastic
(7)
food
(6)
friendly
(4)
good
(8)
great
(10)
hotel
(30)
location
(5)
nice
(4)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
The bed was heavenly and the turn down
service
each night was great.
"Amazing stay! "
Read full review
on
TripAdvisor
5/25/2010
Vote
2.
Service
is very good for a smaller hotel.
"Great Hotel for couples, cold pool/hot tub "
Read full review
on
TripAdvisor
5/9/2010
Vote
3.
the check in and
service
were good.
"Nice but still a work in progress "
Read full review
on
TripAdvisor
1/8/2010
Vote
4.
We enjoy the basic luxury of a bar and restaurant with friendly customer
service
.
"How long does it take to refurbish a bar/restaurant? "
Read full review
on
TripAdvisor
11/24/2009
Vote
5.
I received excellent
service
from the front desk and bellboy (sorry I didn't have any cash to tip him).
"Surpassed expectations "
Read full review
on
TripAdvisor
11/24/2009
Vote
6.
It was nice to see everyone being treated with the same high standard and friendly
service
.
"Fantastic Hotel!! "
Read full review
on
TripAdvisor
11/7/2009
Vote
7.
The beach was fantastic and we had no issues with the Boucher Brothers
service
.
"Potential to be great, but not there quite yet. "
Read full review
on
TripAdvisor
9/17/2009
Vote
8.
I'm a well seasoned traveler and have had better facilities and
service
elsewhere.
"Potential to be great, but not there quite yet. "
Read full review
on
TripAdvisor
9/17/2009
Vote
9.
Service
was fantastic.
"One of the Best Hotels in South Beach "
Read full review
on
TripAdvisor
7/20/2009
Vote
10.
Your customer
service
overall is fantastic and your hotel is nothing less than amazing, but you should not be shy about getting rid of ignorant and rude staff members.
"One of the Best Hotels in South Beach "
Read full review
on
TripAdvisor
7/20/2009
Vote
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