Continental South Beach-Oceanfront, Miami Beach, Service

OpinionWell's Blog

Home » United States » Florida » Miami Destinations » Miami Hotels » Continental South Beach-Oceanfront

OpinionWell
Rank

158th

Out of 468

Continental South Beach-Oceanfront	Average Daily Rate: NA Check Rates

Hotel Class:

1825 Collins Avenue

Miami Beach, 33139 View map

2-Star Hotel Rank: 21 of 52
Average review rating: 2.39

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (93) , Travelocity (8) , TripAdvisor (150)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

bar (28) bath (4) bathroom (63) bathtub (4) beach (88) bed (44) breakfast (12) cable (12) charge (10) check in (21) check out (9) checkout (4) concierge (7) cost (9) deal (9) fee (3) food (16) front desk (51) hotel (406) housekeeping (14) lobby (31) location (83) maid (8) manager (13) money (32) ocean (24) parking (66) pillow (14) pool (65) price (35) rate (11) recommend (28) refund (16) restaurant (25) room (325) room service (6) service (59) sheets (35) shower (27) staff (67) street (10) suite (3) to park (6) towel (73) tub (8) valet (5) valet parking (4) value (9) view (18) walk (19)

Service

Appears in 59 comments.

37% wrote positive comments about service

The following words were used in comments with Service:
clean (13) customer (14) desk (5) expectation (5) friendly (4) great (11) hotel (17) liked (3) poor (7) price (5) terrible (7) towel (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The hotel has ZERO service, and our room did not smell fresh/clean when we returned (something that would indicate that the room was scoured with cleaning products and properly sanitized).

"You get what you pay for. " Read full review on TripAdvisor 6/7/2010 Vote

2. The location is perfect (1 minute to the beach), the service was excellent (having experienced problems with my credit card they were extremely helpful) and i found the staff to be very friendly (especially Willy the concierge).

"Don't believe everything that you read! " Read full review on TripAdvisor 4/1/2010 Vote

3. You've got a walgreens and CVS nearby so you can by snacks and beverages*FRIDGES: rooms have fridges - great for storing leftovers and alcohol!*CONCIERGE: Sweet peruvian lady who was very helpful and set us up on a aligator tour - she was probably the quickest at customer service with little to no waiting timeIn the end, I will not stay here again - for the amount paid to stay here, I would rather pay a bit more elsewhere for better service.

"Not Impressed and will not go back " Read full review on Expedia 1/19/2010 Vote

4. I would not stay here again, especially for the price I paid compared to some of the other hotels I could have stayed at around the same area, paid around the same price and received better service.

"Not Impressed and will not go back " Read full review on Expedia 1/19/2010 Vote

5. A great breakfast is served for 3 hours by a really friendly guy who gave great service.

"What is all the fuss about? " Read full review on TripAdvisor 1/12/2010 Vote

6. People like that, add the difficulty of finding parking, add the tip that is included at restaurants without a good service, I will not return too soon to Miami, put it that way.

"Never again! " Read full review on TripAdvisor 9/10/2009 Vote

7. I can't wait to go back, the hotel was great people we're very friendly they made me feel a home the service was great no complaints the rooms were great they were very clean and I always had clean towels and wash clothes I never once had to complain about the service I will be going back to the hotel no doubt.

"I can’t wait to go back " Read full review on Expedia 9/9/2009 Vote

8. I can't wait to go back, the hotel was great people we're very friendly they made me feel a home the service was great no complaints the rooms were great they were very clean and I always had clean towels and wash clothes I never once had to complain about the service I will be going back to the hotel no doubt.

"I can’t wait to go back " Read full review on Expedia 9/9/2009 Vote

9. One thing I would like to see them change is their services.

"Basic Hotel Room " Read full review on Expedia 4/28/2009 Vote

10. Great customer service.

"Travellers, DON'T waste your time " Read full review on TripAdvisor 12/15/2008 Vote