Continental South Beach-Oceanfront, Miami Beach, Front Desk

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Rank

158th

Out of 468

Continental South Beach-Oceanfront	Average Daily Rate: NA Check Rates

Hotel Class:

1825 Collins Avenue

Miami Beach, 33139 View map

2-Star Hotel Rank: 21 of 52
Average review rating: 2.39

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (93) , Travelocity (8) , TripAdvisor (150)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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bar (28) bath (4) bathroom (63) bathtub (4) beach (88) bed (44) breakfast (12) cable (12) charge (10) check in (21) check out (9) checkout (4) concierge (7) cost (9) deal (9) fee (3) food (16) front desk (51) hotel (406) housekeeping (14) lobby (31) location (83) maid (8) manager (13) money (32) ocean (24) parking (66) pillow (14) pool (65) price (35) rate (11) recommend (28) refund (16) restaurant (25) room (325) room service (6) service (59) sheets (35) shower (27) staff (67) street (10) suite (3) to park (6) towel (73) tub (8) valet (5) valet parking (4) value (9) view (18) walk (19)

Front desk

Appears in 51 comments.

25% wrote positive comments about front desk

The following words were used in comments with Front desk:
bug (5) change (3) charged (3) clean (9) desk (54) helpful (5) hotel (7) housekeeping (5) iron (4) liked (5) management (7) money (3) rude (8) service (6) staff (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Then the lady at the front desk lied about her position and name.

"Disgusting and uncomfortable " Read full review on TripAdvisor 5/17/2010 Vote

2. The lady on the front desk was very polite and helpful, she spoke great English and had us checked in in no time at all, hassle free.

"Cheap + Cheerful " Read full review on TripAdvisor 4/6/2010 Vote

3. WELL I DIDIN'T KNOW YOU HAD TO CALL THE FRONT DESK TO GET YOUR ROOM CLEAN.

"the hotel was not a good hotel not even a 3 " Read full review on Expedia 9/22/2009 Vote

4. ALSO, the front desk staff couldnt have cared less.

"GROSS " Read full review on TripAdvisor 7/22/2008 Vote

5. The woman at the front desk was very friendly.

"It's was perfect for us " Read full review on TripAdvisor 7/14/2008 Vote

6. The front desk staff was friendly to us, however we did notice how rude they were to others.

"As bad as we had anticipated. " Read full review on TripAdvisor 4/1/2008 Vote

7. In attempt to make the beds more comfortable I called the front desk to request additional pillows.

"No! No! No! Find somewhere else to stay! " Read full review on TripAdvisor 1/16/2008 Vote

8. At times the front desk was very helpful.

"Its not that bad " Read full review on TripAdvisor 8/28/2007 Vote

9. #6 - free wi-fi in lobby, parking was limited (5 or 6 cars only and quite expensive - $40/night)#7 - room service - there is no working kitchen (not while we were there) so room service is, you call the front desk and they order for you from Papa John's or local eatery.

"South Beach deal, but know what you're paying for!!! " Read full review on TripAdvisor 7/5/2010 Vote

10. I called the front desk to report it and get clean sheets.

"Horrible place to stay " Read full review on TripAdvisor 4/22/2010 Vote