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Rank
3rd
Out of 9

Wailea Beach Marriott Resort & Spa

Average Price: $385  
 
Hotel Class:
3700 Wailea Alanui Drive
Wailea (Maui), 96753 View map  
4-Star Hotel Rank: 3 of 7
Average review rating: 4.08
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (103) , TripAdvisor (995) , YahooTravel (43)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 45 comments. 
33% wrote positive comments about manager
The following words were used in comments with Manager:
better (3)   cabana (3)   desk (11)   great (6)   guest (3)   helpful (3)   hotel (4)   management (48)   night (6)    
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1. The Front Desk manager completely took care of us and gave us a room overlooking the infinity pool.
"Fantastic hotel! " Read full review on TripAdvisor   10/14/2011 Vote      
2. The manager would not talk to us, no one helped us.
"nice location, but didnt honor our hotel reservation confirmation. " Read full review on TripAdvisor   7/18/2011 Vote      
3. If you don't want to do the timeshare deal, still go to Boss Frogs, they are great to work with Kyle the manager is great.
"amazing! " Read full review on TripAdvisor   3/11/2011 Vote      
4. The restaurant manager, Mary Anne, was absolutely fantastic--always attentive to all of the tables, surprising guests with special treats from the chef, and incredibly knowledgable about the impressive wine selection.
"Perfect location, service and facilities--the best place to stay on Maui! " Read full review on TripAdvisor   4/24/2010 Vote      
5. Cortez, After Michelle, Housekeeping Manager, had our room cleaned thoroughly yesterday, I opened a night table drawer this morning only to find a one-inch long, live cockroach running around in it.
"Stay at the Fairmont or the Hyatt!! Cockroaches! Low-end feel, high-end pricing! " Read full review on TripAdvisor   3/4/2010 Vote      
6. When we went back to the front desk, the manager was not impolite, but she was cold.
"Very Disappointed with Their Service and Other Stuff " Read full review on TripAdvisor   3/30/2009 Vote      
7. We found the people at the front desk and even the manager to be less than accommodating/friendly compared to mainland Marriotts.
"Fabulous location, great resort " Read full review on TripAdvisor   3/9/2009 Vote      
8. At which point she went into the system and corrected it, she didn't even need to call a manager for help, she could do it all herself and she had given me such a hard time about it.
"Beautiful Resort, service eh... " Read full review on YahooTravel   1/8/2009 Vote      
9. While security and engineering personnel were great and very sympathetic, the night manager at the front desk was not.
"Marriott - Some issues " Read full review on TripAdvisor   10/2/2007 Vote      
10. But the manager we worked with was outstanding.
"Felt more like a Condo than a Resort " Read full review on YahooTravel   5/8/2007 Vote      
   
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