Wailea Beach Marriott Resort & Spa, Wailea (Maui), Front Desk

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OpinionWell
Rank

3rd

Out of 9

Wailea Beach Marriott Resort & Spa	Average Price: $385 Check Rates

Hotel Class:

3700 Wailea Alanui Drive

Wailea (Maui), 96753 View map

4-Star Hotel Rank: 3 of 7
Average review rating: 4.08

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (103) , TripAdvisor (995) , YahooTravel (43)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (52) balcony (113) bar (164) bathroom (87) beach (1119) bed (188) bill (34) breakfast (309) cabana (106) charge (85) check in (149) check out (33) concierge (70) cost (86) deal (80) dinner (198) discount (72) fee (250) food (443) front desk (153) hotel (1682) housekeeping (66) landscape (40) lobby (165) location (470) lunch (115) manager (45) massage (36) money (99) ocean (702) parking (319) pool (1471) price (223) rate (109) recommend (180) restaurant (578) room (1910) room service (59) service (443) shower (50) spa (128) staff (480) suite (71) to park (38) towel (139) valet (53) value (73) view (759) walk (475) wireless (56)

Front desk

Appears in 153 comments.

70% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (13) great (8) helpful (12) hotel (7) management (11) nice (9) night (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. In my opinion the front desk staff was 'fake' friendly.

"Great Location in Wailea " Read full review on TripAdvisor 4/9/2012 Vote

2. Key notes/highlights- Very nice front desk staff- The parking spots are sized for go carts- There is a nice shopping mall complex on the resort grounds.

"Like a Disney Cruise - Without The Boat " Read full review on TripAdvisor 3/24/2012 Vote

3. The front desk was so helpful and considerate when we checked in after traveling 18 hours.

"Beautiful location, excellent service " Read full review on TripAdvisor 2/2/2012 Vote

4. The woman at the front desk was helpful until the 2 things she offered and promised to do were never done.

"Nice grounds, but the hammock was more comfortable than the bed " Read full review on TripAdvisor 11/2/2011 Vote

5. The Front Desk manager completely took care of us and gave us a room overlooking the infinity pool.

"Fantastic hotel! " Read full review on TripAdvisor 10/14/2011 Vote

6. -All the staff, from the landscapers to the front desk, were very nice and friendly.

"Fantastic! Loved it! " Read full review on TripAdvisor 8/27/2011 Vote

7. Service was great, Judy at the front desk was very accommodating when we asked to move to a higher floor and a slightly better view.

"Great Value in Wailea " Read full review on TripAdvisor 4/28/2011 Vote

8. Tina at the front desk area (she was very helpful and very nice).

"It didn't suck but I wouldn't stay here again " Read full review on TripAdvisor 4/6/2011 Vote

9. Pool staff, bell staff and front desk staff all friendly and helpful.

"Wonderful Stay " Read full review on TripAdvisor 1/26/2011 Vote

10. The welcome from front desk was excellent and we were given a room with a good view.

"Great service. Parts of hotel very nice. " Read full review on TripAdvisor 12/24/2010 Vote