Aston Islander on the Beach formerly ResortQuest, Kapaa, Service

OpinionWell's Blog

Home » United States » Hawaii » Kapaa Hotels » Aston Islander on the Beach formerly ResortQuest

OpinionWell
Rank

1st

Out of 41

Aston Islander on the Beach formerly ResortQuest	Average Price: $165 Check Rates

Hotel Class:

440 Aleka Place

Kapaa, 96746 View map

3-Star Hotel Rank: 1 of 9
Average review rating: 3.98

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (99) , TripAdvisor (683) , YahooTravel (31)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (43) balcony (67) bar (189) bath (18) bathroom (76) beach (663) beachfront (21) bed (127) breakfast (106) charge (22) check in (36) check out (33) concierge (13) cost (26) deal (59) decor (15) dinner (53) fee (34) food (113) front desk (133) hot tub (55) hotel (817) housekeeping (32) landscape (19) laundry (35) lobby (100) location (399) lunch (34) money (59) ocean (397) parking (347) patio (19) pool (366) price (122) rate (35) recommend (123) restaurant (216) room (1161) room service (18) service (75) shower (26) staff (285) street (38) suite (14) to park (60) towel (92) value (56) view (322) walk (144) wireless (45)

Service

Appears in 75 comments.

70% wrote positive comments about service

The following words were used in comments with Service:
clean (4) customer (11) expectation (4) food (5) friendly (9) good (11) great (6) guest (4) hotel (15) housekeeping (5) liked (6) local (3) location (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Service was good checking into hotel.

"Think MOTEL 6 on the beach instead of a resirt " Read full review on TripAdvisor 4/25/2012 Vote

2. Service was great and the Coconut Market place within walking distance was an added plus.

"Great Hotel in great location " Read full review on TripAdvisor 1/2/2012 Vote

3. Service - fast, friendly , courteous.

"Excellent quality for reasonable price in November " Read full review on TripAdvisor 11/14/2011 Vote

4. The restaurant and bar was all we needed and only left the hotel once to eat because the food and service was good at the hotel.

"Fabulous beach " Read full review on TripAdvisor 8/28/2011 Vote

5. Good service.

"Great Location " Read full review on TripAdvisor 8/16/2011 Vote

6. ) The maintenance/housekeeping of our room was perfect, the service at the lobby was friendly and efficient.

"Fantastic choice! " Read full review on TripAdvisor 7/13/2011 Vote

7. Thank you shannon for your unbelievable service and making our time a memorable one.

"Shannon at the sand bar!!! " Read full review on TripAdvisor 6/23/2011 Vote

8. CUSTOMER SERVICE-Overall very good and accommodating.

"Good value and clean hotel " Read full review on TripAdvisor 6/17/2011 Vote

9. Plus onsite concierge service made deals on local tours like rafts to the caves & a luau.

"Great Value, comfortable, aloha spirit " Read full review on TripAdvisor 6/21/2010 Vote

10. Kauai is an awesome place just remember to be friendly and mind your manners as we say in the south and you will get excellent service and advice from the locals.

"Vacation in Kauai " Read full review on TripAdvisor 5/24/2010 Vote