Hilton Grand Vacations Club at Waikoloa Beach Resort, Waikoloa, Service

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Rank

3rd

Out of 18

Hilton Grand Vacations Club at Waikoloa Beach Resort	Average Price: $476 Check Rates

Hotel Class:

69-550

Waikoloa, 96738 View map

4-Star Hotel Rank: 4 of 12
Average review rating: 4.49

OpinionWell Value Index: 3

Traveler reviews analyzed: TripAdvisor (103)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (21) balcony (9) bar (19) bath (15) bathroom (18) beach (90) bed (6) breakfast (11) cabana (4) charge (3) check in (6) check out (4) closet (7) concierge (5) cost (7) deal (7) deck (4) dinner (16) discount (7) fee (7) fitness center (4) food (34) front desk (17) hotel (102) landscape (5) laundry (3) lobby (9) location (29) lunch (10) money (5) ocean (21) parking (26) patio (4) pool (135) price (12) rate (6) recommend (20) restaurant (32) room (101) service (18) shower (15) shuttle (44) spa (4) staff (43) suite (33) towel (12) tub (8) value (5) view (30) walk (28)

Service

Appears in 18 comments.

87% wrote positive comments about service

The following words were used in comments with Service:
excellent (3) food (2) great (2) hotel (4) prompt (2) shuttle (4) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I am a Hilton Honors member because of the excellent customer service that I have always received at the Hilton Hotels.

"We Loved It and We'll Be Back " Read full review on TripAdvisor 6/21/2011 Vote

2. Place is close to Kona airport and has a great atmosphere and good service.

"Peaceful and conviently located " Read full review on TripAdvisor 6/21/2011 Vote

3. thanks again for the awesome service, ALOHA.

"We Loved It and We'll Be Back " Read full review on TripAdvisor 6/21/2011 Vote

4. Service was excellent and the staff very friendly and helpful.

"Great accommodations and friendly staff " Read full review on TripAdvisor 5/31/2010 Vote

5. Excellent service.

"Somewhere between great and incredible. " Read full review on TripAdvisor 4/20/2010 Vote

6. Food service was fine, prompt, affordable.

"Accomodations excellent, location great, resort amusement parky " Read full review on TripAdvisor 4/14/2010 Vote

7. Service was great, we found that the in-room coffee pot didn't work and they promptly delivered a new one.

"Great place if you don't want to go anywhere else " Read full review on TripAdvisor 1/8/2010 Vote

8. Accommodation and facilities are comfortable but service can be improved at the front deskWould return sometime.

"good retreat " Read full review on TripAdvisor 3/17/2012 Vote

9. A Car - Things are spread out (really spread out!) and the shuttle bus service is nothing like DisneyWorld where there is almost always a bus going somewhere.

"Perfect for a Family " Read full review on TripAdvisor 11/17/2011 Vote

10. My biggest complaint is the service.

"OK, poor service. " Read full review on TripAdvisor 6/20/2010 Vote