Barton Creek Resort & Spa, A KSL Luxury Resort, Austin, Service

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Rank

20th

Out of 287

Barton Creek Resort & Spa, A KSL Luxury Resort	Average Price: $340 Check Rates

Hotel Class:

8212 Barton Club Drive

Austin, 78735 View map

4-Star Hotel Rank: 10 of 23
Average review rating: 3.69

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (26) , MyTravelGuide (4) , Travelocity (3) , TripAdvisor (273) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (30) balcony (29) bar (41) bath (19) bathroom (39) bed (53) bill (19) breakfast (76) charge (32) check in (24) check out (10) complimentary (10) cost (23) deal (16) dinner (45) downtown (23) fee (32) fitness center (20) food (129) front desk (27) gym (18) hot tub (11) hotel (235) housekeeping (17) lobby (17) location (49) lunch (13) manager (14) massage (35) money (17) parking (20) pool (119) price (42) rate (35) recommend (41) restaurant (75) room (433) room service (23) service (129) shower (16) shuttle (11) spa (196) staff (177) steam (14) suite (23) towel (11) valet (19) value (16) view (66) walk (28)

Service

Appears in 129 comments.

77% wrote positive comments about service

The following words were used in comments with Service:
excellent (13) facilities (7) food (22) friendly (8) golf (12) good (17) great (25) hotel (12) liked (5) nice (7) poor (9) resort (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. although they tried to give good service, they fell short.

"good for the family but disappointing in many ways " Read full review on TripAdvisor 4/25/2012 Vote

2. The service and staff was great throughout the weekend and we continue to get rave reviews about how good the food at the reception was.

"Perfect Wedding Weekend! " Read full review on TripAdvisor 4/22/2012 Vote

3. Service was generally quite good, although check in involved an absolutely ridiculous wait.

"Beautiful Spot in the Hills " Read full review on TripAdvisor 4/22/2012 Vote

4. On the plus side my spa service was great, Tere the aesthetician was wonderful.

"Lovely hotel but staff easily overwhelmed when crowded " Read full review on TripAdvisor 4/12/2012 Vote

5. Maryann more than made up for it by providing excellent service including hot towels on my neck which totally relaxed me during my foot treatment.

"Best service and staff at a SPA " Read full review on TripAdvisor 4/9/2012 Vote

6. We had a casual diner in the Bar on night and the quality and service was very good.

"Just returned from a 5 day stay... " Read full review on TripAdvisor 4/8/2012 Vote

7. The service was impeccable from the moment I stepped out of my car.

"Beautiful resort, friendly staff, will be back for sure! " Read full review on TripAdvisor 3/27/2012 Vote

8. A couple of my services were good- my hair cut, color and facial, but the massage, pedicure, and manicure were extremely disappointing.

"Not worth what I paid! " Read full review on TripAdvisor 2/25/2012 Vote

9. Service was quick and friendly.

"Very nice place to stay with good location " Read full review on TripAdvisor 1/23/2012 Vote

10. At a great price, BC has class and excellent service as well as all the amenities you could wish to find when planning a meeting or a get-away.

"Highly recommended! " Read full review on TripAdvisor 1/19/2012 Vote