Barton Creek Resort & Spa, A KSL Luxury Resort, Austin, Bill

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Rank

20th

Out of 287

Barton Creek Resort & Spa, A KSL Luxury Resort	Average Price: $340 Check Rates

Hotel Class:

8212 Barton Club Drive

Austin, 78735 View map

4-Star Hotel Rank: 10 of 23
Average review rating: 3.69

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (26) , MyTravelGuide (4) , Travelocity (3) , TripAdvisor (273) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Bill	Appears in 19 comments. 33% wrote positive comments about bill

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1. We were sent to the Renaissance (the hotel took care of the bill.

"This Hotel does not honor reservations " Read full review on TripAdvisor 4/23/2011 Vote

2. And at breakfast we had to tell the waiter that breakfast was included, after he had given us the bill.

"Beautiful resort but check your statement upon checkout " Read full review on TripAdvisor 5/20/2012 Vote

3. He never offered to buy them a glass of wine, or take part of the meal off the bill, or anything that you would have expected from a quality operation.

"Where's the Turkey? " Read full review on TripAdvisor 11/28/2011 Vote

4. The front desk promised to sort out all the various internet charges but I have yet to review my bill with a calculator to make sure they did.

"Where's the Turkey? " Read full review on TripAdvisor 11/28/2011 Vote

5. We did like that the restaurants added a service charge to the bill, thus eliminating the need for the tip math quiz at every meal.

"Where's the Turkey? " Read full review on TripAdvisor 11/28/2011 Vote

6. There must be 20 internet charges and credits on the bill.

"Where's the Turkey? " Read full review on TripAdvisor 11/28/2011 Vote

7. $46 of food was billed at $65 after fees.

"Amazing Resort,Beautiful gounds, Sales staff overpromised amenities " Read full review on TripAdvisor 9/12/2011 Vote

8. Billing- We bought packages and were over-billed on several occasions.

"Mixed Review " Read full review on TripAdvisor 7/25/2011 Vote

9. Within days of leaving the resort, I was greeted at home with a letter from Barton Creek Resort & Spa with an additional bill statement for one Heineken beer from our mini bar.

"Barton Creek is a Fraud " Read full review on TripAdvisor 4/28/2011 Vote

10. BEWARE of hidden charges on your bill.

"Food is aweful and very expensive not worth the money I paid! " Read full review on TripAdvisor 8/14/2010 Vote