Four Points by Sheraton Manhattan SoHo Village, New York City, Service

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OpinionWell
Rank

120th

Out of 676

Four Points by Sheraton Manhattan SoHo Village	Average Price: $337 Check Rates

Hotel Class:

66 CHARLTON STREET NEW YORK

New York City, View map

3-Star Hotel Rank: 39 of 154
Average review rating: 4.07

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (30) , Travelocity (3) , TripAdvisor (297) , YahooTravel (1)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (15) bar (82) bath (5) bathroom (90) bed (81) breakfast (45) business center (3) charge (7) check in (25) check out (8) check-out (3) complimentary (8) cost (12) deal (28) decor (12) dinner (18) discount (7) downtown (18) fitness center (4) food (35) front desk (62) gym (12) hotel (609) housekeeping (14) lobby (40) location (245) lunch (3) manager (11) money (14) neighborhood (22) parking (20) patio (5) pillow (16) price (58) rate (42) recommend (42) restaurant (168) room (534) room service (15) service (86) shower (42) staff (266) street (85) suite (9) to park (2) towel (9) value (27) view (70) walk (109) wireless (39)

Service

Appears in 86 comments.

91% wrote positive comments about service

The following words were used in comments with Service:
best (4) breakfast (4) clean (9) customer (9) desk (5) excellent (9) free (4) friendliest (4) friendly (9) good (12) great (17) helpful (5) hotel (18) impressed (4) location (8) order (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Pro's: - close to subway (red and blue line)- Nice neighbourhood and a lot of good eateries to choose from- small rooms, but convenient- free wifi- free waterbottles- service and cleaningCons: - expensive for what you get (good hotel, but 5star prices)- small room.

"Perfect location close to Greenwich, but expensive " Read full review on TripAdvisor 5/7/2012 Vote

2. The service was great and the location was awesome.

"Wonderful Staff " Read full review on TripAdvisor 4/23/2012 Vote

3. Used the laundry service which was same day and good.

"Welcoming visit " Read full review on TripAdvisor 4/13/2012 Vote

4. The good: service is awesome; the bar in the lobby is small, but very well stocked.

"Perfect for business travelers " Read full review on TripAdvisor 3/13/2012 Vote

5. The service is great and the staff is friendly and knowledgable.

"This hotel has stepped up their game! " Read full review on TripAdvisor 2/20/2012 Vote

6. Ah - old fashioned service at its best.

"great location, nicest staff, cozy rooms - book it! " Read full review on TripAdvisor 1/24/2012 Vote

7. Great people and great service.

"Birthday Party at the San Marino Restaurant at Four Points Hotel " Read full review on TripAdvisor 1/24/2012 Vote

8. The service was the best I have ever experienced on a hotel.

"Beautiful room/suite and the best service! " Read full review on TripAdvisor 1/12/2012 Vote

9. Although the lobby is small the overall service that we received to include the booking of the property, check in experience, cleanliness of the room, housekeeping during our stay, and check out was flawless.

"Great Service & Location " Read full review on TripAdvisor 11/21/2011 Vote

10. The staff at the front desk helped us out with taxi service, subway directions, and countless dining options.

"Great Service & Location " Read full review on TripAdvisor 11/21/2011 Vote