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Rank
120th
Out of 676

Four Points by Sheraton Manhattan SoHo Village

Average Price: $337  
 
Hotel Class:
66 CHARLTON STREET NEW YORK
New York City, View map  
3-Star Hotel Rank: 39 of 154
Average review rating: 4.07
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (30) , Travelocity (3) , TripAdvisor (297) , YahooTravel (1)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 11 comments. 
71% wrote positive comments about manager
The following words were used in comments with Manager:
friendly (4)   helpful (2)   hotel (2)   management (11)   night (3)   phone (3)    
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1. The downstairs desk managers were friendly and nice.
"Good customer service, modern rooms " Read full review on TripAdvisor   12/22/2011 Vote      
2. The manager on duty took especially great care of me - upgraded my room on arrival and made sure that my stay was pleasant.
"What a treat! " Read full review on TripAdvisor   8/8/2011 Vote      
3. From the friendly staff( everyone stopped to say hello) to the accommodating manager (Alan).
"The best getaway hotel! " Read full review on TripAdvisor   7/13/2011 Vote      
4. Him and his team are so friendly and the time over night manager John Cid helped my friend and I last stay get a late night pizza after hours.
"My heart belongs to Four Points Soho " Read full review on TripAdvisor   3/25/2011 Vote      
5. The first time I was here, I lost my cell phone and the manager in charge was very helpful throughout the painful process of attempting to get my phone back by providing phone numbers to taxi companies, calling the other hotel which I incorrectly was dropped at, etc. I was also offered a complimentary drink to ease the frustrations since I just landed after a 24 hour flight.
"Excellent service and quality of rooms " Read full review on TripAdvisor   7/1/2010 Vote      
6. The manager, Alan, was warm and inviting.
"The best getaway hotel! " Read full review on TripAdvisor   7/13/2011 Vote      
7. An older lady I took to be the manager or owner of the franchise kept appearing asking how everything was and could they do anything else (I assumed she was the boss bec she certainly gave orders to staff!).
"Great location & staff, very clean " Read full review on TripAdvisor   7/7/2010 Vote      
8. I have to commend Front Office Manager Newston Reinoso whom I contacted via email prior to our arival.
"Remarkable staff, excellent room, outstanding service and great location " Read full review on TripAdvisor   6/9/2010 Vote      
9. As soon as I noticed the error, I contacted the hotel and easily reached the Manager, Michael Zayas.
"Great stay in a great location, for a great value " Read full review on TripAdvisor   1/11/2010 Vote      
10. It was a quiet and restful night's sleep, though it should be noted that some of the second floor rooms are above the restaurant, which was hosting a fairly noisy celebration of some kind that brought several calls of complaint to the manager while we dined at the bar.
"Small, comfortable, well-located to avoid the mid-town madness but convenient to the subway, Greenwich Village, SoHo and Chelsea " Read full review on TripAdvisor   12/27/2011 Vote      
   
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