Four Points by Sheraton Manhattan SoHo Village, New York City, Front Desk

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Rank

120th

Out of 676

Four Points by Sheraton Manhattan SoHo Village	Average Price: $337 Check Rates

Hotel Class:

66 CHARLTON STREET NEW YORK

New York City, View map

3-Star Hotel Rank: 39 of 154
Average review rating: 4.07

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (30) , Travelocity (3) , TripAdvisor (297) , YahooTravel (1)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (15) bar (82) bath (5) bathroom (90) bed (81) breakfast (45) business center (3) charge (7) check in (25) check out (8) check-out (3) complimentary (8) cost (12) deal (28) decor (12) dinner (18) discount (7) downtown (18) fitness center (4) food (35) front desk (62) gym (12) hotel (609) housekeeping (14) lobby (40) location (245) lunch (3) manager (11) money (14) neighborhood (22) parking (20) patio (5) pillow (16) price (58) rate (42) recommend (42) restaurant (168) room (534) room service (15) service (86) shower (42) staff (266) street (85) suite (9) to park (2) towel (9) value (27) view (70) walk (109) wireless (39)

Front desk

Appears in 62 comments.

89% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (3) desk (62) friendly (17) helpful (23) high (3) hotel (8) maintenance (4) nice (7) personable (3) polite (3) welcoming (6) well (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. WONDERFUL staff at the front desk and office who were friendly and helpful always going to the next level to help.

"Holidays with two teens " Read full review on TripAdvisor 3/28/2012 Vote

2. But the staff makes the place - delightful Jessica and her side-kick on the front desk greeted us with genuine hospitality and charm - and when we needed some minor assistance later each one of the staff were really there to help.

"great location, nicest staff, cozy rooms - book it! " Read full review on TripAdvisor 1/24/2012 Vote

3. Brian at the front desk was really nice and very informative.

"Great hotel, great location, one small problem. " Read full review on TripAdvisor 1/15/2012 Vote

4. The front desk crew were always attentive and excited to help.

"A New York Oasis " Read full review on TripAdvisor 1/11/2012 Vote

5. Front desk staff were very nice, even upgraded me to a king suite.

"great service! " Read full review on TripAdvisor 1/10/2012 Vote

6. Small, nicely furnished (they said 'boutique style', but I wouldn't go that far), super comfy bed and pillows, free wifi, and a VERY friendly and helpful front desk staff.

"Pretty Good " Read full review on TripAdvisor 1/7/2012 Vote

7. The staff at the front desk helped us out with taxi service, subway directions, and countless dining options.

"Great Service & Location " Read full review on TripAdvisor 11/21/2011 Vote

8. The front desk staff was incredibly friendly particularly for NYC.

"Perfectly Adequate " Read full review on TripAdvisor 11/9/2011 Vote

9. Front desk staff was very good-helpful and friendly.

"Good Hotel " Read full review on TripAdvisor 9/8/2011 Vote

10. Front desk and restaurant staff are excellent.

"New Favorite Hotel in NYC! " Read full review on TripAdvisor 8/28/2011 Vote