Home » United States » New York » New York Destinations » New York Hotels » Crowne Plaza Times Square Manhattan
Back to search results
OpinionWell
Rank
84th
Out of 676

Crowne Plaza Times Square Manhattan

Average Price: $439  
 
Hotel Class:
1605 BROADWAY Manhattan
New York City, 10019 View map  
4-Star Hotel Rank: 33 of 106
Average review rating: 4.29
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (6) , Expedia (89) , MyTravelGuide (941) , TripAdvisor (1208) , YahooTravel (56)
SAFE TO BOOK ? (2/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 477 comments. 
77% wrote positive comments about service
The following words were used in comments with Service:
better (20)   concierge (29)   customer (65)   desk (31)   excellent (56)   food (26)   friendly (27)   good (73)   great (89)   guest (25)   hotel (145)   location (56)   new (19)   nice (20)   night (21)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. Excellent service received from all the staff.
"Very Expensive! Great Hotel and Great Location " Read full review on TripAdvisor   5/17/2012 Vote      
2. We thought this was going to be a call to our credit card company to get this take off but true to the superb customer service, there was no such need to do so.
"The best service of any hotel - Period! " Read full review on TripAdvisor   5/13/2012 Vote      
3. The room, the food, the service, the bell-boys were extremely good and the concierge service was superb.
"Very Good Hotel in an Excellent Location " Read full review on TripAdvisor   5/9/2012 Vote      
4. Good service with luggage.
"Exelent location and functional Hotel " Read full review on TripAdvisor   5/6/2012 Vote      
5. Our first experience of the staff was the helpful & friendly door staff, taking our bags, giving the first class customer service we have come to expect in America.
"New York, New York " Read full review on TripAdvisor   5/4/2012 Vote      
6. Check in took only moments, again I could only offer praise for the welcome, service & information provided.
"New York, New York " Read full review on TripAdvisor   5/4/2012 Vote      
7. Great customer service - and I will be back to the Crown Plaza because of these two employees and then hospitality.
"Two people turned a nightmare into a great business/leisure trip GREAT " Read full review on TripAdvisor   5/3/2012 Vote      
8. I tip, if service is good, there is a value added, the employee/service provider makes something extra and deserves a recognition, but I do not tip just to receive a basic service like towels.
"Excellent location,....,normal hotel,....,too unpersonal " Read full review on TripAdvisor   4/29/2012 Vote      
9. Overall, the inaccessibility of staff to help with questions and provide a decent service made our stay a little lack lustre.
"Start Spreading the News " Read full review on TripAdvisor   4/29/2012 Vote      
10. Cleaning service - average, and only average.
"Excellent location,....,normal hotel,....,too unpersonal " Read full review on TripAdvisor   4/29/2012 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved