Crowne Plaza Times Square Manhattan, New York City, Front Desk

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Rank

84th

Out of 676

Crowne Plaza Times Square Manhattan	Average Price: $439 Check Rates

Hotel Class:

1605 BROADWAY Manhattan

New York City, 10019 View map

4-Star Hotel Rank: 33 of 106
Average review rating: 4.29

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (89) , MyTravelGuide (941) , TripAdvisor (1208) , YahooTravel (56)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (50) bar (293) bath (55) bathroom (243) bathtub (28) bed (249) bill (39) breakfast (392) charge (70) check in (256) check out (51) checkout (19) complimentary (42) concierge (252) cost (87) deal (55) decor (21) dinner (53) discount (32) food (185) front desk (196) gym (73) hotel (2379) housekeeping (60) lobby (168) location (998) lunch (25) maid (27) manager (85) money (77) parking (70) pillow (49) pool (123) price (194) rate (106) recommend (219) restaurant (305) room (2528) room service (81) service (477) shower (138) staff (795) street (128) suite (49) towel (66) tub (34) value (62) view (523) walk (198) wireless (76)

Front desk

Appears in 196 comments.

74% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (8) concierge (22) desk (205) floor (9) friendly (16) great (8) helpful (27) hotel (26) housekeeping (8) management (10) nice (10) night (10) problem (10)

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1. We arrived home this morning after 5 nights staying in the hotel, what a wonderful holiday we had, every single member of staff we had dealings with went out of their way to please you,Sandra at the front desk who checked us in was amazing with answers to all our questions, for the standard of the room and the location, I dont think anywhere could beat it.

"Crowne Plaza Times Square Manhatten " Read full review on TripAdvisor 5/8/2012 Vote

2. We were very much impressed with the friendlyness of the front desk staff and house keeping.

"great service " Read full review on TripAdvisor 4/23/2012 Vote

3. The front desk seemed not to be as warm and fuzzy as I recall, but they were pleasant enough.

"Hotel Food Enhanced the Experience " Read full review on TripAdvisor 4/21/2012 Vote

4. Most important, the staff took great care of us after we suffered a small catastrophe, they didn't ask if they could help, the front desk just went ahead and did it.

"Best Hotel In New York " Read full review on TripAdvisor 4/17/2012 Vote

5. Upon checking in at the front desk, I was helped by a wonderfully friendly front desk attendant named Erika Navedo.

"Surpassed my expectations! " Read full review on TripAdvisor 3/22/2012 Vote

6. Extremely clean, very friendly and helpful staff from the front desk, to the porters and the maids.

"Crown Plaza Hotel Times Square " Read full review on TripAdvisor 3/19/2012 Vote

7. Erica on the front desk was very accommodating in locating the right room for us and Robert Ibanez really went over and beyond to ensure that we were happy with our room.

"A Decent Hotel with a Friendly and Helpful Staff " Read full review on TripAdvisor 3/17/2012 Vote

8. We checked in early and the front desk staff was very helpful accomodating us with an early check in.

"Well worth the stay. " Read full review on TripAdvisor 2/26/2012 Vote

9. The front desk staff and housekeeping were very helpful in making sure our stay was comfortable.

"Location Location Location! " Read full review on TripAdvisor 2/25/2012 Vote

10. The front desk was efficent and helpful.

"Better then ever " Read full review on TripAdvisor 2/21/2012 Vote