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OpinionWell
Rank
84th
Out of 676

Crowne Plaza Times Square Manhattan

Average Price: $439  
 
Hotel Class:
1605 BROADWAY Manhattan
New York City, 10019 View map  
4-Star Hotel Rank: 33 of 106
Average review rating: 4.29
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (6) , Expedia (89) , MyTravelGuide (941) , TripAdvisor (1208) , YahooTravel (56)
SAFE TO BOOK ? (2/5 issues found)
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Checkout
Appears in 19 comments. 
20% wrote positive comments about checkout
The following words were used in comments with Checkout:
lacking (4)   liked (2)    
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1. Express checkoutThe express checkout box seems like a good idea.
"WICKED was fantastic !!! " Read full review on TripAdvisor   2/18/2010 Vote      
2. However, the hotel made up for it when there was a charge for the bar that wasn't ours and they took it off at checkout without any questions asked.
"The best service of any hotel - Period! " Read full review on TripAdvisor   5/13/2012 Vote      
3. Even though we were early check in she let us know breakfast was still being served and we could go up to the lounge room for that; we confirmed that we would have the credit card on file for security though we preferred to pay cash on checkout which was fine.
"Great location, staff and stay " Read full review on TripAdvisor   12/28/2011 Vote      
4. On checkout, when I raised all these items, but especially the lack of view and lack of WiFi, I was offered a t $25.00 refund .
"Over-rated, over-priced " Read full review on TripAdvisor   9/14/2011 Vote      
5. Then, when I needed more time in the room around checkout time, they extended my stay to accomodate my telecon.
"Great Front Desk Help " Read full review on TripAdvisor   8/22/2011 Vote      
6. On my checkout Ereka at the front desk was extremely rude and not gracious at all.
"Hated it and will never return " Read full review on TripAdvisor   7/30/2011 Vote      
7. On checkout we expressed our concerns and got the feeling that the check in desk get complaints from all people who are paying for the concierge level whilst these renovations take place.
"DONT BOOK CONCIERGE NOT WORTH IT!! " Read full review on TripAdvisor   5/15/2011 Vote      
8. Checkout never asked how everything was and my husband just wanted out.
"I wanted to like you but...... " Read full review on TripAdvisor   1/25/2011 Vote      
9. We were given a 2:00 late checkout without difficulty.
"Friendly, Safe at night, & Great Room " Read full review on TripAdvisor   8/13/2010 Vote      
10. We arrived around 1.30pm and reception found us a room straight away - and as a member of the hotel rewards scheme I was offered a late checkout of 2pm.
"Great Location " Read full review on TripAdvisor   4/8/2010 Vote      
   
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