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Rank
17th
Out of 197

The Fairmont Copley Plaza Hotel

Average Daily Rate: NA  
 
Hotel Class:
138 Saint James Avenue
Boston, 02116 View map  
4-Star Hotel Rank: 15 of 38
Average review rating: 4.55
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (66) , TripAdvisor (308)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Valet
Appears in 16 comments. 
85% wrote positive comments about valet
The following words were used in comments with Valet:
amazed (2)   bags (2)   car (5)   desk (4)   doorman (2)   great (2)   helpful (2)   hotel (3)   park (2)   polite (2)    
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1. The place has an amazing valet service, Louis took care of my car every day with an amazing professionalism.
"Great Location, great service, some rooms are a bit old " Read full review on TripAdvisor   12/2/2011 Vote      
2. My only gripes are that 1) on arriving back at the hotel after 11pm, we tried to unload the car and find a bellman/ valet to help, but no service staff were in sight.
"Accommodating, friendly staff, would stay again " Read full review on TripAdvisor   9/5/2011 Vote      
3. When we checked out and received our car from valet, nobody helped with our lugage, but, once they saw me load the bags into the car they immediately came over for a tip.
"Very Very Disappointed " Read full review on TripAdvisor   3/27/2011 Vote      
4. The doorman, valets and front desk staff were great.
"Wonderful hotel, but expensive " Read full review on TripAdvisor   11/24/2010 Vote      
5. The doorman, valets and front desk staff were great.
"Wonderful hotel, but expensive " Read full review on TripAdvisor   11/24/2010 Vote      
6. Prompt and polite valets (and $42 is the average rate in central Boston - disregard previous complaints).
"The BEST concierge staff on the planet " Read full review on TripAdvisor   7/13/2010 Vote      
7. Friendly, efficient and patient, from the front desk staff to the valets.
"Mixed reactions - great staff, worn facility " Read full review on TripAdvisor   1/15/2012 Vote      
8. One of the young valets cheerfully walked over to the parking garage in 7 F degree weather to fetch something I had forgotten in the car.
"Mixed reactions - great staff, worn facility " Read full review on TripAdvisor   1/15/2012 Vote      
9. Someone ran right up to the room, got the cable, wrapped in plastic with our name on it and put it with our bags that we being saved with the valet while we shopped.
"Great hotel " Read full review on TripAdvisor   10/29/2011 Vote      
10. I know it's late, but I was left standing on the street for a while before my husband came back with a valet.
"Accommodating, friendly staff, would stay again " Read full review on TripAdvisor   9/5/2011 Vote      
   
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