The Fairmont Copley Plaza Hotel, Boston, Service

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Home » United States » Massachusetts » Boston Destinations » Boston Hotels » The Fairmont Copley Plaza Hotel

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Rank

17th

Out of 197

The Fairmont Copley Plaza Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

138 Saint James Avenue

Boston, 02116 View map

4-Star Hotel Rank: 15 of 38
Average review rating: 4.55

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (66) , TripAdvisor (308)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (31) bar (82) bath (8) bathroom (97) bed (69) bill (11) breakfast (81) charge (31) check in (37) closet (23) complimentary (12) concierge (71) cost (15) deal (10) decor (18) dinner (21) discount (8) downtown (9) fee (9) fitness center (8) food (51) front desk (62) hotel (694) housekeeping (14) lobby (87) location (219) lunch (12) manager (21) money (16) parking (19) pillow (13) price (53) rate (37) recommend (36) restaurant (95) room (673) room service (34) service (154) shower (44) staff (235) street (69) suite (28) towel (12) tub (13) valet (16) value (18) view (42) walk (56) walk in (8) wireless (21)

Service

Appears in 153 comments.

78% wrote positive comments about service

The following words were used in comments with Service:
excellent (16) expectation (6) free (7) friendly (9) good (14) great (23) helpful (10) hotel (46) location (15) love (10) nice (6) outstanding (8)

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1. The service of the hotel staff was outstanding; tickets to shows, site seeing, Resturants, .

"Service " Read full review on TripAdvisor 4/23/2012 Vote

2. Hopefully once the works are completed the hotel will restore it's impeccable level of service.

"Grand Hotel in the midst of refurbishment " Read full review on TripAdvisor 4/23/2012 Vote

3. I am in awe of the excellent service we received.

"Lovely hotel in the heart of Boston " Read full review on TripAdvisor 4/23/2012 Vote

4. )The service was excellent, and there were signs indicating renovations were in progress, although I wasn't disturbed at all during my two nights there.

"Gorgeous old hotel. " Read full review on TripAdvisor 4/11/2012 Vote

5. We stay at the Copley Plaza every year on the Gold Floor for several special ocassions (birthdays, etc.) Always have superior service.

"Beautiful Hotel in the Back Bay " Read full review on TripAdvisor 2/27/2012 Vote

6. Our first morning there, I helped myself to the new coffee service provided in each room.

"It's the little things... " Read full review on TripAdvisor 2/27/2012 Vote

7. The service is excellent with good attention to detail and attentiveness.

"Very nice hotel, undergoing renovations, great service " Read full review on TripAdvisor 2/10/2012 Vote

8. Very good service.

"Great location " Read full review on TripAdvisor 1/27/2012 Vote

9. On the plus side, the concierge service was excellent.

"Great location, good concierge but front desk needs help! " Read full review on TripAdvisor 1/19/2012 Vote

10. The waitress was friendly and service was very professional.

"Old World Glamour, Modern Comfort " Read full review on TripAdvisor 1/14/2012 Vote