Home » United States » Massachusetts » Boston Destinations » Boston Hotels » The Fairmont Copley Plaza Hotel
Back to search results
OpinionWell
Rank
17th
Out of 197

The Fairmont Copley Plaza Hotel

Average Daily Rate: NA  
 
Hotel Class:
138 Saint James Avenue
Boston, 02116 View map  
4-Star Hotel Rank: 15 of 38
Average review rating: 4.55
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (66) , TripAdvisor (308)
SAFE TO BOOK ? (0/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 21 comments. 
40% wrote positive comments about manager
The following words were used in comments with Manager:
friendly (2)   generous (3)   guest (2)   happy (2)   hotel (4)   management (21)   night (3)   problem (2)   reception (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. We spoke to a manager who did apologize and offer a free stay in the future.
"Not what I have come to expect from a Fairmont " Read full review on TripAdvisor   5/19/2010 Vote      
2. The staff, from the doormen to the breakfast attendants to the housekeepers to the supervisors and managers, was, without exception, warm, welcoming and friendly.
"Would return in a heartbeat! " Read full review on Expedia   5/7/2010 Vote      
3. However, upon arrival to the private Gold Floor reception, I was warmly greeted by Brad, Gold Floor Manager, who promptly told me that not only was my room ready, but had been upgraded to a larger room overlooking Copely Square.
"Lovely Boston Hotel " Read full review on TripAdvisor   5/20/2012 Vote      
4. This ticked me off, so I went downstairs and ask to speak with the Food & Beverage Manager.
"Lovely, Freshly Redecorated Suite - Beware of Construction " Read full review on TripAdvisor   4/8/2012 Vote      
5. They believed the problems were the setting on our laptop, iPhones, ipad, We finally met the manager (Patrick) only got an offer to use the computer station in this so called 5-star plaza hotel.
"High cost but no service at all, not worth. " Read full review on TripAdvisor   2/8/2012 Vote      
6. Manager Patrick told us this paticular room, we actually were the 1st guests stay in , they don't know all the problems, (did I mentiom toilet won't flush properly also.
"High cost but no service at all, not worth. " Read full review on TripAdvisor   2/8/2012 Vote      
7. A friend warned me that there was construction happening at this property so when I called in and spoke to a reception manager (Patrick) he assured me that it was happening on the other side of the building and was well cordoned off from my room.
"Fantastic old school hotel that knows how to treat guests. " Read full review on TripAdvisor   1/4/2012 Vote      
8. Sarah Miyake Everrett(Front Desk Manager).
"Phenomenal Staff " Read full review on TripAdvisor   9/28/2011 Vote      
9. Jason Buckley (Guest Quality Manager),when I called with general inquiries .
"Phenomenal Staff " Read full review on TripAdvisor   9/28/2011 Vote      
10. The night manager said that a key would be delivered and put under my door.
"recent conference and stay " Read full review on TripAdvisor   9/21/2011 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved