Hilton Washington Embassy Row, Washington DC, Service

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Rank

78th

Out of 279

Hilton Washington Embassy Row	Average Price: $283 Check Rates

Hotel Class:

2015 Massachusetts Avenue NorthWest

Washington DC, 20036 View map

4-Star Hotel Rank: 21 of 30
Average review rating: 3.95

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (35) , Travelocity (4) , TripAdvisor (129) , YahooTravel (5)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (11) bar (20) bath (3) bathroom (30) bed (29) breakfast (81) charge (14) check in (22) check out (7) check-out (3) complimentary (10) concierge (8) cost (4) deal (9) decor (3) dinner (5) fee (5) fitness center (4) food (9) front desk (28) gym (8) hotel (269) lobby (25) location (113) manager (9) money (9) neighborhood (18) parking (18) pillow (4) pool (31) price (35) rate (21) recommend (24) restaurant (71) room (284) room service (10) service (47) sheets (3) shower (12) staff (86) street (12) suite (4) towel (6) tub (3) valet (10) valet parking (8) value (12) view (16) walk (23) wireless (17)

Service

Appears in 47 comments.

62% wrote positive comments about service

The following words were used in comments with Service:
clean (4) concierge (6) customer (3) desk (3) friendly (5) good (6) hotel (8) internet (3) location (4) need (2) slow (2) small (2) staff (5) useful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The room door was poorly fit in the jamb allowing noise to enter but thankfully it was a quiet weekend, Also no on site restaurant or lounge in service but a multitude of excellent choices nearby.

"Marshal-CT " Read full review on TripAdvisor 4/19/2012 Vote

2. The hotel is perfectly fine, with clean and spacious enough rooms and friendly enough service.

"What is a boutique hotel? " Read full review on TripAdvisor 11/11/2011 Vote

3. The service staff at the cafe was helpful, but wasn't smiley though.

"Convenient Location " Read full review on TripAdvisor 10/20/2011 Vote

4. The service was good (check-in was a little slow when we returned in the evening with only one worker at the desk), and the room was nice.

"Great Location! " Read full review on TripAdvisor 10/20/2011 Vote

5. Only redeeming feature is the excellent location and very friendly service staff who always greeted me super-politely - shame they're not the ones on the front desk.

"dreadful - avoid " Read full review on TripAdvisor 6/20/2011 Vote

6. Breakfast for two cost $50 - you might want to find a less pricy coffee place elsewhere, but the service was efficient and delivered with a smile.

"Location is perfect " Read full review on TripAdvisor 5/1/2011 Vote

7. Service was friendly and welcoming, but not first class.

"Great location; Needs Update " Read full review on TripAdvisor 2/18/2011 Vote

8. I think there are other hotels in DC that offer a better value and much better service.

"Spare yourself the aggravation and stay somewhere else " Read full review on TripAdvisor 9/10/2010 Vote

9. Service staff were quite friendly.

"Servicable but boring. " Read full review on TripAdvisor 7/21/2010 Vote

10. Room was quietPriceGreat rooftop pool and sundeckConsPoor concierge service, did not know essentials about DCWorn down, Not cleaned, found an old cellphone (!) by the bedSmell in fitness centerIn conclusion, Worth a stay if you can get a good rate.

"Good value-IF you get the right price " Read full review on TripAdvisor 7/6/2010 Vote