Hilton Washington Embassy Row, Washington DC, Front Desk

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Rank

78th

Out of 279

Hilton Washington Embassy Row	Average Price: $283 Check Rates

Hotel Class:

2015 Massachusetts Avenue NorthWest

Washington DC, 20036 View map

4-Star Hotel Rank: 21 of 30
Average review rating: 3.95

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (35) , Travelocity (4) , TripAdvisor (129) , YahooTravel (5)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 28 comments.

69% wrote positive comments about front desk

The following words were used in comments with Front desk:
annoy (2) breakfast (2) clerk (2) desk (28) doorman (2) extremely (2) helpful (3) hotel (2) informative (2) location (2) nice (3) pleasant (2) polite (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was very courteous, polite, answered all our questions and recommended several wonderful restaurants, all within walking distance.

"Wonderful weekend stay!! " Read full review on TripAdvisor 5/2/2012 Vote

2. The positioning of the front desk is also a little odd as there's a blind spot to the front doors.

"Good for the money " Read full review on TripAdvisor 3/31/2012 Vote

3. The front desk staff was pleasant (though not all knowledgeable - which is where we will begin the 'cons' section.

"Mediocre " Read full review on TripAdvisor 3/30/2012 Vote

4. Staff was friendly except the front desk staff forgot to mention that there was a complimentary continental breakfast in the morning, luckily we got up early before heading out for the day and stumbled up on it.

"Had an okay stay " Read full review on TripAdvisor 10/24/2011 Vote

5. Front desk and doorman were nice and helpful.

"Fine. You can find better. " Read full review on TripAdvisor 10/22/2011 Vote

6. PROS: location, nice front desk, clean linens and the room, quite comfortable beds.

"An OK stay " Read full review on TripAdvisor 4/28/2011 Vote

7. The front desk staff helped us find places in the area that we were interested in eating at.

"Great Hotel and Location " Read full review on TripAdvisor 8/28/2010 Vote

8. Now, this time i was informed at the front desk that i had the choice of either a free breakfast in the dining room (which apparently they are still opening in the morning) OR free Internet.

"Cutting Back on Services " Read full review on TripAdvisor 11/2/2009 Vote

9. The staff worked hard to make our stay pleasant from the front desk, to the doorman, to the life guard.

"Hotel Staff Excellent " Read full review on TripAdvisor 8/26/2009 Vote

10. Our first room smelled of smoke, and we called the front desk.

"Very comfortable, good value " Read full review on TripAdvisor 5/5/2012 Vote