Hilton Washington Embassy Row, Washington DC, Manager

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Rank

78th

Out of 279

Hilton Washington Embassy Row	Average Price: $283 Check Rates

Hotel Class:

2015 Massachusetts Avenue NorthWest

Washington DC, 20036 View map

4-Star Hotel Rank: 21 of 30
Average review rating: 3.95

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (35) , Travelocity (4) , TripAdvisor (129) , YahooTravel (5)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 9 comments.

The following words were used in comments with Manager:
generous (3) hotel (4) management (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When I demanded to talk to the manager she said they could put us up in a room in Maryland.

"Horrible place. Avoid at all costs. " Read full review on TripAdvisor 5/6/2011 Vote

2. All I got was the business card of a manager that was worried I was going to sue them.

"Sigh...But not That Bad. " Read full review on TripAdvisor 4/28/2010 Vote

3. But an energetic manager could improve rather than trying to cut back to save on the budget.

"Cutting Back on Services " Read full review on TripAdvisor 11/2/2009 Vote

4. I had the same lack of attention from the staff mentioned by others and I'm supposed to talk to the general manager tomorrow in person.

Read full review 4/6/2009 Vote

5. I TRULY WISH THE MANAGER WOULD JUST REFUND ME FOR MY ENTIRE STAY IN THAT SARDINE CAN.

"SARDINE CAN " Read full review on Expedia 12/7/2008 Vote

6. I never received a call from management that morning as I proceeded to leave this property - upon check out, all charges remained on my room - until i demanded to see a manager - the Operations Manager met me in the lobby and I still had to argue about removing my charges as if showing the live bug wasn\'t enough.

Read full review 8/29/2008 Vote

7. To my dismay, very little was done to accommodate me - It was I who had to suggest a manager contact me!-I am a GOLD HHonors Member- I was never even asked my room number.

Read full review 8/29/2008 Vote

8. While my hotel charges were removed, I still have not received a report as to what would be done to treat this property - I wish I knew about this website prior to booking this hotel!2 weeks after our stay and still no follow up has been provided to me as to the resolution of the bedbugs in the hotel room - this despite the assurance given to me by the General Manager - I now am having trouble sleeping in my own bed and worry I may have carried these pests home.

Read full review 8/29/2008 Vote

9. I did not receive a call from the General Manager until the day after we left , offering an apology and denials that bedbugs were a regular problem at this hotel.

Read full review 8/29/2008 Vote