The Ritz-Carlton, Kapalua, Lahaina, Staff

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Rank

6th

Out of 91

The Ritz-Carlton, Kapalua	Average Price: $566 Check Rates

Hotel Class:

1 Ritz Carlton Drive

Lahaina, 96761 View map

5-Star Hotel Rank: 1 of 2
Average review rating: 4.09

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (10) , TripAdvisor (725)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (30) balcony (45) bar (79) bath (20) bathroom (63) beach (393) bed (56) breakfast (158) cabana (48) charge (18) check in (46) complimentary (29) concierge (75) cost (30) deal (38) decor (30) dinner (81) fee (30) food (247) front desk (48) gym (30) hotel (740) housekeeping (47) landscape (20) lobby (62) location (158) lunch (45) manager (18) massage (37) money (50) ocean (184) parking (38) pool (474) price (87) rate (53) recommend (110) restaurant (240) room (651) room service (26) service (375) shower (36) shuttle (62) spa (106) staff (260) suite (148) towel (77) valet (50) value (27) view (270) walk (137)

Staff

Appears in 260 comments.

93% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (12) beach (11) beauty (14) clean (10) concierge (12) drink (11) food (15) friendly (63) great (26) helpful (26) hotel (33) most (10) need (25) nice (16)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Beautifully kept, friendly staff and breathtaking views.

"Heaven on earth-worth every penny " Read full review on TripAdvisor 10/1/2010 Vote

2. Staff seemed very friendly and we appreciated the sm.

"If I had known a little more...we would have stayed else where. " Read full review on TripAdvisor 9/21/2010 Vote

3. The poolside staff are extremely helpful and entertaining.

"Amazing atmosphere! " Read full review on TripAdvisor 9/8/2010 Vote

4. The pool is fabulous and the staff are incredibly friendly and personable.

"Amazing atmosphere! " Read full review on TripAdvisor 9/8/2010 Vote

5. Everything about the hotel was top notch- the service, ammenities, staff - Perfect.

"Could not have been nicer! " Read full review on TripAdvisor 9/8/2010 Vote

6. The staff there is extremely friendly, accommodating, and very open to offering suggestions as well as guidance to the property as well as the island itself.

"It's doesn't get any better than this... " Read full review on TripAdvisor 8/27/2010 Vote

7. We found the staff to be quite friendly, attentive, and engaging on most every encounter.

"Room Location is Key! " Read full review on TripAdvisor 8/20/2010 Vote

8. Whereas other Ritz Carltons have luxurous terry sheets that the pool staff make up for you on lounge chairs, cool cloths for a hot day and pitchers of ice water, these amenities don't exist at the Ritz Maui.

"Beautiful, but not 5 stars " Read full review on TripAdvisor 8/14/2010 Vote

9. Staff are super friendly and goes above and beyond.

"Highly recommend!! " Read full review on TripAdvisor 8/7/2010 Vote

10. The staff was very nice.

"Really a Ritz? " Read full review on TripAdvisor 7/31/2010 Vote