The Ritz-Carlton, Kapalua, Lahaina, Concierge

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Rank

6th

Out of 91

The Ritz-Carlton, Kapalua	Average Price: $566 Check Rates

Hotel Class:

1 Ritz Carlton Drive

Lahaina, 96761 View map

5-Star Hotel Rank: 1 of 2
Average review rating: 4.09

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (10) , TripAdvisor (725)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (30) balcony (45) bar (79) bath (20) bathroom (63) beach (393) bed (56) breakfast (158) cabana (48) charge (18) check in (46) complimentary (29) concierge (75) cost (30) deal (38) decor (30) dinner (81) fee (30) food (247) front desk (48) gym (30) hotel (740) housekeeping (47) landscape (20) lobby (62) location (158) lunch (45) manager (18) massage (37) money (50) ocean (184) parking (38) pool (474) price (87) rate (53) recommend (110) restaurant (240) room (651) room service (26) service (375) shower (36) shuttle (62) spa (106) staff (260) suite (148) towel (77) valet (50) value (27) view (270) walk (137)

Concierge

Appears in 75 comments.

91% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (5) great (12) helpful (16) hotel (9) informative (5) local (5) nice (5) recommend (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The bell hop gave us some awesome local dining suggestions and the concierge service will get you anything you want and get you to wherever you want to go.

"It's doesn't get any better than this... " Read full review on TripAdvisor 8/27/2010 Vote

2. The concierge ladies were extremely helpful, especially since my boyfriend had a broken arm and we needed good recommendations on what we could do with that.

"One of the best hotel stays we've ever had. " Read full review on TripAdvisor 7/23/2010 Vote

3. The drinks and concierges there were great especially Athena.

"Amazing resort... when not completely full " Read full review on TripAdvisor 7/22/2010 Vote

4. The front desk staff was friendly and accomodating, the concierge was knowledgeable of local area attractions for a family and offered great dining options both on property and off.

"What an amazing property and incredible staff " Read full review on TripAdvisor 7/8/2010 Vote

5. The concierge was so helpful and booked all of our events that were first class, all we had to do was show up.

"Best place I've ever stayed! Romantic and beautiful! " Read full review on TripAdvisor 7/6/2010 Vote

6. The concierge and valets were very helpful with all of my questions about activities.

"Spectacular property " Read full review on TripAdvisor 5/8/2010 Vote

7. The concierge did not appear to be eager to help or volunteer information, but did respond to my questions when asked.

"Beautiful property, lackluster service " Read full review on TripAdvisor 4/14/2010 Vote

8. - Concierge seemed unwilling or unable to help booking anything that wasn't part of the resort.

"McRitz " Read full review on TripAdvisor 3/27/2010 Vote

9. The concierge was very helpful in terms of activity planning.

"Amazing Oasis " Read full review on TripAdvisor 3/26/2010 Vote

10. The concierge staff did a great job too, suggesting restaurants and excursions; they answered the phone and returned calls promptly.

"Best Service Ever! " Read full review on TripAdvisor 3/22/2010 Vote