ResortQuest Mahana at Kaanapali (formerly Aston), Lahaina, Staff

OpinionWell's Blog

Home » United States » Hawaii » Lahaina Hotels » ResortQuest Mahana at Kaanapali (formerly Aston)

OpinionWell
Rank

5th

Out of 91

ResortQuest Mahana at Kaanapali (formerly Aston)	Average Price: $281 Check Rates

Hotel Class:

110 Kaanapali Shores Place

Lahaina, 96761 View map

3-Star Hotel Rank: 1 of 20
Average review rating: 4.49

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (72) , MyTravelGuide (1) , Travelocity (13) , TripAdvisor (732) , YahooTravel (29)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (58) balcony (129) bar (48) bath (74) bathroom (91) beach (660) bed (133) breakfast (98) charge (25) check in (48) check out (19) closet (19) concierge (43) cost (20) deal (33) decor (41) dinner (92) discount (25) fee (27) food (114) front desk (154) hot tub (60) hotel (487) housekeeping (31) laundry (38) lobby (55) location (227) lunch (41) maid service (28) money (67) ocean (426) parking (101) patio (24) pool (402) price (90) rate (27) recommend (174) restaurant (208) room (973) service (125) shower (54) spa (21) staff (248) street (99) suite (79) towel (74) value (41) view (672) walk (205) wireless (28)

Staff

Appears in 248 comments.

91% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (10) beach (9) clean (26) courteous (13) desk (41) friendly (92) great (23) guest (9) helpful (71) hotel (19) housekeeping (10) location (11) need (10) nice (25)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The staff was very friendly and helpful.

"Overall, great experience " Read full review on TripAdvisor 5/16/2012 Vote

2. All of the staff we encountered were friendly and professional.

"It just keeps getting better! " Read full review on TripAdvisor 5/3/2012 Vote

3. When I got to the hotel on checkin the staff were very helpful.

"Not up to the standard I thought it was " Read full review on TripAdvisor 4/27/2012 Vote

4. The staff are very helpful and there is a concierge on site to help with any trips you may like to take.

"Worth the View alone! " Read full review on TripAdvisor 4/23/2012 Vote

5. I mention this because I have to say that the staff handled everything so great because several people were concerned what we might need to do.

"Wonderful Maui Experience " Read full review on TripAdvisor 4/9/2012 Vote

6. The front desk staff were never rude to them and were very friendly and helpful.

"Wonderful Maui Experience " Read full review on TripAdvisor 4/9/2012 Vote

7. The front desk staff were so friendly and attentive.

"Wonderful Maui Experience " Read full review on TripAdvisor 4/9/2012 Vote

8. I found the staff to be courteous and helpful.

"Wonderfully private, super location! " Read full review on TripAdvisor 4/5/2012 Vote

9. On the plus side housekeeping staff is very friendly and accommodating.

"Premium units not always 'premium' " Read full review on TripAdvisor 3/31/2012 Vote

10. The hotel itself is very nice with panoramic ocean views all around, plenty of parking and friendly staff.

"Great hotel but some things you should know " Read full review on TripAdvisor 3/20/2012 Vote