Hanalei Bay Resort (formerly Aston), Princeville, Concierge

OpinionWell's Blog

Home » United States » Hawaii » Princeville Hotels » Hanalei Bay Resort (formerly Aston)

OpinionWell
Rank

2nd

Out of 27

Hanalei Bay Resort (formerly Aston)	Average Price: $146 Check Rates

Hotel Class:

5380 Honoiki Road

Princeville, 96722 View map

3-Star Hotel Rank: 1 of 6
Average review rating: 3.91

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (5) , TripAdvisor (634) , YahooTravel (30)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (44) balcony (45) bar (140) bath (25) bathroom (105) beach (506) bed (135) breakfast (42) charge (24) check in (53) check out (17) closet (14) concierge (14) cost (21) deal (41) decor (16) dinner (55) fee (54) food (80) front desk (60) hot tub (55) hotel (182) landscape (29) lobby (32) location (178) lunch (30) manager (24) massage (15) money (29) ocean (74) parking (79) patio (19) pool (434) price (80) rate (23) recommend (103) restaurant (287) room (586) service (89) shower (33) shuttle (29) spa (21) staff (153) street (15) suite (17) towel (59) value (22) view (596) walk (187) wireless (14)

Concierge

Appears in 14 comments.

The following words were used in comments with Concierge:
liked (2) pool (4) resort (4) service (2) shop (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Janeen in concierge was excellent.

"HBR is awesome! " Read full review on TripAdvisor 5/30/2008 Vote

2. We like making most our own plans, but for booking tours, the concierge service was friendly and fast.

"Hanalei Bay Condo #4202--Beginner's Luck! " Read full review on TripAdvisor 1/20/2008 Vote

3. And did I mention the terrific concierge service--truly world class in our experience.

"A view with a room " Read full review on TripAdvisor 9/28/2007 Vote

4. The staff told us that the bar, pool, restaurant, activities center, concierge, and gift shop were closed, but we were still going to be charged the resort fee for electricity.

"could be wonderful but.... " Read full review on TripAdvisor 12/26/2011 Vote

5. There are only minimal amenities at the resort - a food stand and an equipment rental shop by the pool during the day, a sundry shop, no concierge.

"Wonderful stay at Hanalei Bay Resort 8232 " Read full review on TripAdvisor 12/30/2010 Vote

6. No concierge, no restaurant.

"musty, moldy, we moved right out in 30 minutes " Read full review on TripAdvisor 6/30/2009 Vote

7. We even asked about the bicycles that were included in their brochure, and the concierge couldn't even remember if there had ever been bicycles available.

"The absolutely worst vacation place, ever!!! " Read full review on TripAdvisor 3/14/2009 Vote

8. It is very close to the front desk, concierge, pool, parking lot.

"3105 - Great Experience " Read full review on TripAdvisor 10/6/2008 Vote

9. Also, the best massage i have ever had was witj Kim poolside, and the concierge will book it for you at HBR.

"An amazing trip and great condo #4324 " Read full review on TripAdvisor 9/13/2007 Vote

10. I knew I wanted to stay on the North Shore for its beauty/quiet feel and at a resort for the amenities like pool, restaurant, bar, concierge, etc. But I quickly realized that there aren't too many resorts on the North Shore.

"Hurry - book 4222! " Read full review on TripAdvisor 9/12/2007 Vote