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2nd
Out of 27

Hanalei Bay Resort (formerly Aston)

Average Price: $146  
 
Hotel Class:
5380 Honoiki Road
Princeville, 96722 View map  
3-Star Hotel Rank: 1 of 6
Average review rating: 3.91
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (42) , MyTravelGuide (5) , TripAdvisor (634) , YahooTravel (30)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Charge
Appears in 24 comments. 
100% wrote positive comments about charge
The following words were used in comments with Charge:
free (4)   informative (3)   internet (3)   night (2)    
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1. There is a computer available free of charge at check-in that my group utilized a few times, but smart phones made it easy to deal with.
"Beautiful Resort for a great price " Read full review on TripAdvisor   3/2/2012 Vote      
2. the pool!) and why not provide free internet instead of the weekly charge through another company since the business center is gone.
"Management needs help!! " Read full review on TripAdvisor   9/5/2011 Vote      
3. Also, they charge for wifi access that auto-directs you go through TWC, even though the owner has paid for individual connection.
"Find out in advance what is open - GREAT condo, but HBR not a "Resort" now " Read full review on TripAdvisor   1/19/2012 Vote      
4. They charge a resort fee for services (not sure what services that was for), there is also a charge for the safe In the room.
"Go elsewhere!! " Read full review on TripAdvisor   12/19/2011 Vote      
5. They also charge a $5 a day fee which initially we were told was a 'cleaning fee', but then on the way out when we said that we only asked that the people come clean our room once in the whole week, they said it was a general 'resort' fee and that we still had to pay it.
"Our September 2011 Honeymoon " Read full review on TripAdvisor   10/9/2011 Vote      
6. They have no restaurant, no bar, nothing like that anymore because of the fire, and still they charge the same rate.
"Our September 2011 Honeymoon " Read full review on TripAdvisor   10/9/2011 Vote      
7. Why charge a resort fee of $5 a day when almost all ammenities are gone (restaraunt, bar, lobby, fitness room, business center, and starting in Sept.
"Management needs help!! " Read full review on TripAdvisor   9/5/2011 Vote      
8. Why charge a $25 check-in fee.
"Management needs help!! " Read full review on TripAdvisor   9/5/2011 Vote      
9. After walking into the room, I wondered if their was an additional exhibition viewing charge since I felt as thought I had walked into an active relic from the 1960s.
"Hanalei Bay Motel? So bad, we only stayed 1 night and checked out! " Read full review on TripAdvisor   8/3/2011 Vote      
10. But my favorite is that if you use more than one bath towel per person or more than one set of sheets they charge you.
"Room for improvement " Read full review on TripAdvisor   8/1/2011 Vote      
   
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