Hyatt Regency Austin, Austin, Service

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Rank

5th

Out of 287

Hyatt Regency Austin	Average Price: $220 Check Rates

Hotel Class:

208 BARTON SPGS Road

Austin, 78704 View map

4-Star Hotel Rank: 2 of 23
Average review rating: 3.99

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (40) , MyTravelGuide (1179) , Travelocity (6) , TripAdvisor (314) , YahooTravel (19)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (22) balcony (20) bar (88) bathroom (62) bed (67) bill (11) breakfast (92) brunch (8) charge (27) check in (44) check out (17) checkout (9) concierge (21) cost (23) deal (10) decor (21) dinner (17) downtown (138) fee (13) food (61) front desk (42) gym (18) hotel (555) housekeeping (19) lake (173) lobby (57) location (169) parking (86) patio (19) pillow (8) pool (50) price (66) rate (41) recommend (35) restaurant (109) room (536) room service (25) service (107) shower (25) shuttle (9) staff (148) street (60) suite (10) to park (14) towel (14) valet (19) value (13) view (163) walk (114) wireless (28)

Service

Appears in 107 comments.

81% wrote positive comments about service

The following words were used in comments with Service:
clean (8) customer (12) excellent (13) food (6) free (5) friendly (9) good (17) great (14) helpful (7) hotel (22) internet (9) location (6) nice (9) slow (6) staff (10) view (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Our family tries to only stay at Hyatt properties because we like the locations and the customer service.

"Meh. " Read full review on TripAdvisor 5/17/2012 Vote

2. Breakfast and lunch service was EXCELLENT--food was wonderful, and servers were efficient (keeping serving areas stocked and quickly clearing tables of dirty dishes).

"Beautiful hotel--Great stay " Read full review on TripAdvisor 4/23/2012 Vote

3. The service was attentive, good - pretty standard at all Hyatts.

"Decent Hotel; Standard Hyatt Quality; Nothing Extraordinary Except the Sushi " Read full review on TripAdvisor 4/23/2012 Vote

4. Service was excellent from checkin to checkout.

"Fabulous hotel & location " Read full review on TripAdvisor 4/11/2012 Vote

5. The service at the lobby bar was great, the breakfast buffet nothing extraordinary, and if you want a better coffee, I suggest you take it from the starbucks counter next to the entrance.

"Good location,good value for money " Read full review on TripAdvisor 4/5/2012 Vote

6. Besides the view being beautiful, service and overall condition of the Hotel was excellent .

"Thought I was staying at a 5 star resort " Read full review on TripAdvisor 4/2/2012 Vote

7. If the service was exceptional, I could stretch to justify the inflated price.

"Just so-so " Read full review on TripAdvisor 2/23/2012 Vote

8. Clean rooms, great customer service( mailed postcards for free; looked for a phone charger when I forgot mine).

"Good location for exploring Austin " Read full review on TripAdvisor 2/5/2012 Vote

9. We thoroughly enjoyed our stay and highly recommend this hotel for its amazing service and location.

"A wonderful place! " Read full review on TripAdvisor 1/5/2012 Vote

10. Service was excellent ( both at Reception and at Breakfast ).

"Good overall " Read full review on TripAdvisor 12/23/2011 Vote