9. We have just returned from Florida and we have been going there for 9 out of the past 10 years, we have stopped at the Enclaves on 2 previous occasions and we found it has changed, things like settees, carpets and beds are worn out, things are not cleaned properly any more, we accidentally spilled corn flakes on the carpet at the back of the dining table and even though we had told the lady we were sorry she still did not clean then up, we complained to the cleaning manager about this and also someone elses hair in the shower and asked for it to be cleaned but we ended up doing it our selves.