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OpinionWell
Rank
50th
Out of 165

Grand Waikikian at Hilton Hawaiian Village

Average Price: $406  
 
Hotel Class:
1811 Ala Moana Boulevard
Honolulu, 96815 View map  
4-Star Hotel Rank: 14 of 17
Average review rating: 3.83
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (5) , TripAdvisor (89)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Housekeeping
Appears in 10 comments. 
100% wrote positive comments about housekeeping
The following words were used in comments with Housekeeping:
 
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1. From checkin to the bellmen to housekeeping, everyone was professional, pleasant and efficient.
"Great rooms, first class amenities, great service " Read full review on TripAdvisor   12/7/2011 Vote      
2. You can ask though for extra toiletries from housekeeping free of charge.
"Great room & great beach area, but be ready for extra charges " Read full review on TripAdvisor   10/31/2011 Vote      
3. When we checked in the front desk lady was very nice but warned us about the housekeeping.
"DISAPPOINTING FOR THE MONEY " Read full review on TripAdvisor   9/21/2010 Vote      
4. The housekeeping was excellent.
"Terrific suite at Grand Waikikian " Read full review on TripAdvisor   9/4/2009 Vote      
5. Our package included daily housekeeping.
"Ok but service wasn't great " Read full review on TripAdvisor   12/8/2011 Vote      
6. As other reviewers mention, it isn't possible for housekeeping to return so if you send them away you should be aware of this.
"Ok but service wasn't great " Read full review on TripAdvisor   12/8/2011 Vote      
7. And there were a number of housekeeping / upkeep 'misses', not the least of which was the garbage that was collecting on the window ledges, including several cigarette packs.
"Great room and amenities adjacent to Waikiki and Ala Moana " Read full review on TripAdvisor   9/18/2011 Vote      
8. As it is a timeshare you only get housekeeping 1x during your stay, but if you need anything in between you can request it.
"Grand Waikikian Tower/HVC Marketing Promotion Pkg " Read full review on TripAdvisor   4/30/2011 Vote      
9. Housekeeping service was skipped on one day of our stay until we called to request it when it was clear that it wasn't happening; instead of an apology, the management insisted that we must have had our 'privacy' card on the door (which was impossible since it was broken and couldn't have been hung on the door if we had wanted to).
"AVOID THE (NOT SO) GRAND WAIKIKIAN " Read full review on TripAdvisor   1/9/2011 Vote      
10. I talked to a few employees including our bell man and housekeeping and they informed us that we were in a city view room.
"Family Oriented, crowded, on far end of Waikiki " Read full review on TripAdvisor   4/11/2009 Vote      
   
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