OpinionWell's Blog
Home
»
United States
»
Hawaii
»
Honolulu Destinations
»
Honolulu Hotels
»
Grand Waikikian at Hilton Hawaiian Village
Back to search results
OpinionWell
Rank
50th
Out of 165
Grand Waikikian at Hilton Hawaiian Village
Average Price: $406
Check Rates
Hotel Class:
1811 Ala Moana Boulevard
Honolulu, 96815
View map
4-Star Hotel Rank:
14 of 17
Average review rating:
3.83
OpinionWell Value Index:
1
Traveler reviews analyzed:
Expedia
(
5
)
,
TripAdvisor
(
89
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(16)
balcony
(25)
bar
(16)
bath
(17)
bathroom
(21)
beach
(106)
bed
(23)
breakfast
(27)
check in
(31)
check out
(5)
concierge
(13)
cost
(9)
deal
(7)
decor
(7)
dinner
(13)
discount
(6)
downtown
(5)
fee
(5)
food
(52)
front desk
(14)
hot tub
(6)
hotel
(171)
housekeeping
(10)
laundry
(9)
lobby
(22)
location
(39)
lunch
(7)
manager
(11)
money
(17)
ocean
(46)
parking
(29)
patio
(6)
pool
(97)
price
(33)
rate
(6)
recommend
(17)
restaurant
(57)
room
(208)
service
(61)
sheets
(5)
shower
(28)
spa
(5)
staff
(49)
street
(21)
suite
(56)
towel
(26)
tub
(17)
valet
(7)
view
(74)
walk
(45)
See more
Front desk
Appears in 14 comments.
50% wrote positive comments about
front desk
The following words were used in comments with
Front desk:
helpful
(2)
hotel
(3)
liked
(2)
service
(2)
staff
(3)
walking
(2)
warn
(2)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
We walked over to the Hilton HHonors guest line and were quickly checked in by a very gracious and efficient
front desk
staff (I wish I could remember her name.
"We Loved The GW..and I AM a very Discerning Guest!! "
Read full review
on
TripAdvisor
1/8/2011
Vote
2.
When we checked in the
front desk
lady was very nice but warned us about the housekeeping.
"DISAPPOINTING FOR THE MONEY "
Read full review
on
TripAdvisor
9/21/2010
Vote
3.
Pros: Leis upon arrival; great customer service at both
front desk
and concerige; beautiful view at 24th floor oceanview unit; HHV is an amazing facility complete with shops and restaurants; HHV is walking distance to most sights in Waikiki.
"Beautiful Unit! "
Read full review
on
TripAdvisor
12/31/2009
Vote
4.
Hotel management told me to wait a day, and the
front desk
may be able to help.
"Great Property, Poor Service so far "
Read full review
on
TripAdvisor
1/3/2009
Vote
5.
We clearly specified that we would need two baby seats (we checked this again when the
front desk
called to confirm the booking).
"Ok but service wasn't great "
Read full review
on
TripAdvisor
12/8/2011
Vote
6.
I will say that one of the
front desk
ladies could use some aloha spirit but everyone else went out of their way for us.
"Best of Both Worlds "
Read full review
on
TripAdvisor
2/2/2011
Vote
7.
The staff (doormen,
front desk
, maids) were all very friendly and helpful.
"We Loved The GW..and I AM a very Discerning Guest!! "
Read full review
on
TripAdvisor
1/8/2011
Vote
8.
Not once and we called, went by the
front desk
and asked and nothing.
"DISAPPOINTING FOR THE MONEY "
Read full review
on
TripAdvisor
9/21/2010
Vote
9.
It was my first time staying in a HGV property and assumed it would operate like a hotel but I found guest services and the
front desk
to be indifferent.
"Nice Units "
Read full review
on
TripAdvisor
7/28/2010
Vote
10.
I asked
front desk
if they could do the booking for us and was spoken to by a rather rude young lady who addressed me as ' you folks' which I thought was terribly inappropriate.
"Excellent stay "
Read full review
on
TripAdvisor
1/16/2009
Vote
About Us
|
Terms of Use
|
Privacy Policy
|
Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved