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Rank
50th
Out of 165

Grand Waikikian at Hilton Hawaiian Village

Average Price: $406  
 
Hotel Class:
1811 Ala Moana Boulevard
Honolulu, 96815 View map  
4-Star Hotel Rank: 14 of 17
Average review rating: 3.83
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (5) , TripAdvisor (89)
SAFE TO BOOK ? (0/5 issues found)
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Check in
Appears in 30 comments. 
33% wrote positive comments about check in
The following words were used in comments with Check in:
free (2)   friendly (2)   generous (2)   helpful (3)   hotel (5)   need (2)   nice (2)    
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1. The appearance of the check-in area is beautiful, and consistent with a full-service hotel.
"Keep your expectations low for service, and bring your wet suit for the freezing cold pool. " Read full review on TripAdvisor   12/28/2011 Vote      
2. Check-in/out was fast.
"Almost Perfect " Read full review on TripAdvisor   4/1/2011 Vote      
3. Check-in was efficient when we arrived, and the lobby area is very nice and spacious.
"Mixed at best " Read full review on TripAdvisor   3/7/2009 Vote      
4. Check in was a breeze.
"New, spacious, great new pool, friendly staff, A+ experience " Read full review on TripAdvisor   2/26/2009 Vote      
5. I wanted to sign up my children for a session but was told that not only could they not tell me over the phone whether there was availability, but I had to physically walk all the way from the Grand Waikikian to the main Hilton Hawaiian Village check-in area to find out if they had availability and to sign up.
"Keep your expectations low for service, and bring your wet suit for the freezing cold pool. " Read full review on TripAdvisor   12/28/2011 Vote      
6. ' I asked if we had to go to the 35th floor to check-in and she told us that we could check in there where we already were, but that we 'might want to go to the 35th floor to check in.
"Keep your expectations low for service, and bring your wet suit for the freezing cold pool. " Read full review on TripAdvisor   12/28/2011 Vote      
7. We waited for some time in the check-in line, even though there was only one family in front of us.
"Keep your expectations low for service, and bring your wet suit for the freezing cold pool. " Read full review on TripAdvisor   12/28/2011 Vote      
8. She finally looked up and said, 'It looks like you've been upgraded to a penthouse unit, so you can check in upstairs on the 35th floor if you want.
"Keep your expectations low for service, and bring your wet suit for the freezing cold pool. " Read full review on TripAdvisor   12/28/2011 Vote      
9. ' We flew 10 hours to get to Oahu from Atlanta and my wick was rather short, so I figured rather than ask her again to check us in, we would just go upstairs and check in where she seemed to want us to go.
"Keep your expectations low for service, and bring your wet suit for the freezing cold pool. " Read full review on TripAdvisor   12/28/2011 Vote      
10. Up to the point of arriving at the check-in line at the hotel, the whole experience was really wonderful even with the very expensive airport transfer.
"Keep your expectations low for service, and bring your wet suit for the freezing cold pool. " Read full review on TripAdvisor   12/28/2011 Vote      
   
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