Back to search results
OpinionWell
Rank
18th
Out of 165

Sheraton Waikiki

Average Price: $282  
 
Hotel Class:
2255 KALAKAUA Avenue
Honolulu, 96815 View map  
4-Star Hotel Rank: 8 of 17
Average review rating: 3.71
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (80) , MyTravelGuide (157) , Travelocity (18) , TripAdvisor (1223) , YahooTravel (36)
SAFE TO BOOK ? (2/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 175 comments. 
63% wrote positive comments about front desk
The following words were used in comments with Front desk:
complain (10)   concierge (11)   desk (185)   friendly (11)   great (10)   helpful (20)   hotel (18)   housekeeping (7)   liked (7)   management (17)   nice (10)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. We reserved an oceanfront room, and were upgraded to deluxe ocean view at checkin by a very kind, helpful, and courteous front desk clerk.
"Loved this hotel! " Read full review on TripAdvisor   4/29/2012 Vote      
2. Nicest staff around, ESPECIALLY Serina, the concierge who helped up plan so many fun, easy, awesome excursions on a walk-up basis at the front desk help area.
"Paradise, wonderful staff -Serina " Read full review on TripAdvisor   4/3/2012 Vote      
3. The front desk staff was excellent in this regard, finding me the last available room to match my original.
"Good but not great, it's Waikiki after all.. " Read full review on TripAdvisor   2/9/2012 Vote      
4. Very professional front desk staff, friendly housekeeping attendants, and then of course the best amenity is the pool and Jones.
"Amazing pool, and Jones... will come back! " Read full review on TripAdvisor   2/7/2012 Vote      
5. Kudos to Bryce at the front desk.
"Great stay " Read full review on TripAdvisor   2/6/2012 Vote      
6. After a gruehling flight, we were welcomed at the front desk by Seth, who immediately put these most exquisite leis.
"Dream come true " Read full review on TripAdvisor   1/29/2012 Vote      
7. The staff at the front desk was friendly.
""nice view but not great about the cleanliness" " Read full review on TripAdvisor   1/28/2012 Vote      
8. Mahalo goes out to Front Desk Employee Anna who was very nice in checking us in and answered all the questions we kept asking her.
"Enjoyable Visit to Sheraton Waikiki " Read full review on TripAdvisor   11/13/2011 Vote      
9. And the service (housekeeper Melrina and front desk service) was outstanding.
"Could be better " Read full review on TripAdvisor   9/25/2011 Vote      
10. The service at the front desk and the concierge desk was excellent but if you speak to housekeeping or anyone over the phone you will struggle with language issues and lack of direction.
"Great location but busy " Read full review on TripAdvisor   8/17/2011 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved