AQUA Waikiki Wave, Honolulu, Front Desk

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OpinionWell
Rank

26th

Out of 165

AQUA Waikiki Wave	Average Price: $167 Check Rates

Hotel Class:

2299 Kuhio Avenue

Honolulu, 96815 View map

2-Star Hotel Rank: 5 of 51
Average review rating: 4.01

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (123) , MyTravelGuide (11) , Travelocity (41) , TripAdvisor (1169) , YahooTravel (30)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (51) balcony (198) bar (122) bath (23) bathroom (199) beach (806) bed (145) breakfast (157) charge (46) check in (115) check out (31) complimentary (32) concierge (69) cost (53) deal (79) decor (39) dinner (44) fee (27) food (172) front desk (257) hotel (2711) housekeeping (82) lobby (180) location (865) lunch (21) maid (36) manager (68) money (135) ocean (180) parking (535) pool (258) price (319) rate (105) recommend (250) restaurant (305) room (2168) service (291) sheets (24) shower (106) shuttle (38) staff (1027) street (362) suite (168) to park (70) towel (152) tub (23) value (185) view (343) walk (375) wireless (107)

Front desk

Appears in 257 comments.

89% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (11) concierge (9) desk (262) extremely (9) friendly (44) great (22) helpful (72) hotel (33) housekeeping (14) informative (9) nice (18) welcoming (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. John's to Toronto to Vancouver to Honolulu we were grateful to be professionally greeted by a friendly front desk staff and, after a less than a 5 minute check in, assisted to Room 1515 which has a view of the ocean, Diamondhead and the Royal Hawaiian resort (this is the room pictured on the web site).

"Had a great stay and exceeded expectations.... " Read full review on TripAdvisor 5/8/2012 Vote

2. even when there was a lobby full of people trying to check in all at once, from the bellman to the front desk they all worked together and took care of every one.

"hidden gem " Read full review on TripAdvisor 5/8/2012 Vote

3. The pretty and genuinely nice Somoan young lady asked about our day each time we passed by the front desk.

"Objective review of Aqua Waikiki Wave " Read full review on TripAdvisor 5/5/2012 Vote

4. Front desk was friendly and accommodating - asked for extra coffee packets for the room and extra towels first day.

"Mostly good experience, but... " Read full review on TripAdvisor 4/25/2012 Vote

5. The front desk staffs are very friendly and professional , the girl name Miko is very sweet and helpful , all other guys are great too but i forgot their names , and wednesday free intertaintment at the lobby made us fell the hotel treating the guests respectfully.

"Center all everything in Waikiki " Read full review on TripAdvisor 4/23/2012 Vote

6. Also Isaac, at the front desk, was super helpful with any questions we had about the hotel and the whole of Waikiki.

"GREAT LOCATION, FABULOUS STAFF, HIGHLY RECOMMENDED. " Read full review on TripAdvisor 4/6/2012 Vote

7. Front desk staff very friendly and helpful, always smiling no matter what time of day or night it is.

"Very happy with location, staff and would recommend! " Read full review on TripAdvisor 4/4/2012 Vote

8. Michael and the other front desk staff were wonderfully friendly/efficient/cheerful and welcoming.

"REAL VALUE " Read full review on TripAdvisor 3/12/2012 Vote

9. The front desk staff was courteous and the room was clean and well maintained.

"Nice staff. Great value and location! " Read full review on TripAdvisor 3/9/2012 Vote

10. The front desk staff were great.

"Loved the free wi-fi " Read full review on TripAdvisor 2/19/2012 Vote