The Royal Palm Hotel, Miami, Service

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OpinionWell
Rank

76th

Out of 468

The Royal Palm Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

1545 COLLINS AVENUE

Miami, 33139 View map

3-Star Hotel Rank: 36 of 122
Average review rating: 3.53

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (109) , MyTravelGuide (1189) , Travelocity (34) , TripAdvisor (308)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

balcony (40) bar (57) bath (15) bathroom (98) bathtub (10) beach (366) bed (106) bill (21) breakfast (22) charge (54) check in (59) check out (15) concierge (17) cost (20) deal (17) fee (114) food (34) front desk (100) gym (17) hotel (756) housekeeping (40) lobby (70) location (223) maid (13) manager (50) money (40) ocean (103) parking (50) pillow (15) pool (235) price (53) rate (22) recommend (49) restaurant (51) room (893) room service (22) service (123) sheets (37) shower (54) staff (184) street (20) suite (60) towel (109) tub (12) valet (35) valet parking (15) value (13) view (99) walk (50) wireless (12)

Service

Appears in 123 comments.

66% wrote positive comments about service

The following words were used in comments with Service:
bad (6) bar (6) beach (23) best (7) chair (6) clean (8) customer (15) excellent (5) fee (6) food (6) good (9) great (16) hotel (34) location (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The best customer service I have ever received, but cleanliness/maintenance has room for improvement.

"Royal Palm South Beach " Read full review on Expedia 9/8/2010 Vote

2. Service is great.

"Great price, great location!!! " Read full review on Expedia 8/10/2010 Vote

3. Good location, Prompt service but with no real restaurant on site however lots of restaurants close by.

"Pricy but nice " Read full review on Expedia 8/10/2010 Vote

4. Gorgeous pools, great service, and beautiful well kept rooms, and amazing gym, too.

"ROYAL BOMB ! BANKRUPT! " Read full review on TripAdvisor 5/23/2010 Vote

5. Internet service is free.

"Very Disappointed--Find Another Hotel " Read full review on TripAdvisor 4/10/2010 Vote

6. Dry cleaning service was a full day late.

"Badly maintained hotel with lousy service and few amenities " Read full review on TripAdvisor 3/28/2010 Vote

7. Our trips are primarily just to relax on the beach and enjoy the Miami nightlife and the Royal Palm provides a great experience each time with fun times by the pool and great service.

"Great Experience " Read full review on TripAdvisor 3/17/2010 Vote

8. Hotel service was a big letdown.

"service stinks, location superb " Read full review on TripAdvisor 3/13/2010 Vote

9. the service was great and the staff was super friendly .

"Perfect Location,Perfect Service, Rooms... Not So Perfect " Read full review on TripAdvisor 1/29/2010 Vote

10. The pool was also actually quite nice and I found the service to be fine.

"A Tale of Two Towers " Read full review on TripAdvisor 1/22/2010 Vote