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Rank
76th
Out of 468

The Royal Palm Hotel

Average Daily Rate: NA  
 
Hotel Class:
1545 COLLINS AVENUE
Miami, 33139 View map  
3-Star Hotel Rank: 36 of 122
Average review rating: 3.53
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (109) , MyTravelGuide (1189) , Travelocity (34) , TripAdvisor (308)
SAFE TO BOOK ? (1/5 issues found)
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Manager
Appears in 50 comments. 
40% wrote positive comments about manager
The following words were used in comments with Manager:
complain (9)   desk (6)   friendly (5)   helpful (4)   hotel (14)   management (53)   night (3)   odor (2)   offers (3)   reservation (3)   rude (3)   secure (3)   staff (3)   upgraded (4)   well (3)    
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1. Special thanks to Rajneel,the manager,who speaks french and helps us to stay in this place easily when all the fligths for Europe were canceled because of the ash cloud.
"The place to stay " Read full review on TripAdvisor   4/25/2010 Vote      
2. Great attitude for a hotel manager.
"THEFT, AWFUL HOTEL>DO NOT STAY HERE " Read full review on TripAdvisor   8/24/2009 Vote      
3. The manager escorted us to a new, clean, and modern room.
"Not good AT ALL!!!!! " Read full review on TripAdvisor   12/1/2008 Vote      
4. Anyhoo the hotel manager Fermin advised that he would help me out because at that point I had absolutley no money.
"The Absolute Worst Ever " Read full review on TripAdvisor   11/18/2008 Vote      
5. A friend of mine casually complained to a security guard who admitted that more people need to complain in order for things to change, so he brought her to the manager (this was after repeated calls to the front desk went unanswered).
"They all but ruined my bachelorette party. " Read full review on TripAdvisor   5/12/2008 Vote      
6. Furman - the obnoxious manager - returned and, once he saw that Umberto had placated us, proceeded to offer us a free drink.
"They all but ruined my bachelorette party. " Read full review on TripAdvisor   5/12/2008 Vote      
7. A new manager on duty said we were mistaken about our compensation and indicated that the other manager never mentioned this.
"Extremely disappointing " Read full review on TripAdvisor   3/25/2008 Vote      
8. The staff at the front desk,the manager and the maids were extremely friendly and helpful.
"Royal Palm Hotel deserves its 4 stars " Read full review on TripAdvisor   12/10/2007 Vote      
9. I traveled alone but ended up making friends with all of the staff from the helpful bartenders to the wonderful manager.
"Wonderful Experience! " Read full review on TripAdvisor   8/17/2007 Vote      
10. When I told the Manager the next day he said "ok.
"THERE WAS A ROACH IN MY ROOM " Read full review on Expedia   8/17/2010 Vote      
   
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