The Royal Palm Hotel, Miami, Concierge

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Rank

76th

Out of 468

The Royal Palm Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

1545 COLLINS AVENUE

Miami, 33139 View map

3-Star Hotel Rank: 36 of 122
Average review rating: 3.53

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (109) , MyTravelGuide (1189) , Travelocity (34) , TripAdvisor (308)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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balcony (40) bar (57) bath (15) bathroom (98) bathtub (10) beach (366) bed (106) bill (21) breakfast (22) charge (54) check in (59) check out (15) concierge (17) cost (20) deal (17) fee (114) food (34) front desk (100) gym (17) hotel (756) housekeeping (40) lobby (70) location (223) maid (13) manager (50) money (40) ocean (103) parking (50) pillow (15) pool (235) price (53) rate (22) recommend (49) restaurant (51) room (893) room service (22) service (123) sheets (37) shower (54) staff (184) street (20) suite (60) towel (109) tub (12) valet (35) valet parking (15) value (13) view (99) walk (50) wireless (12)

Concierge

Appears in 17 comments.

50% wrote positive comments about concierge

The following words were used in comments with Concierge:
cares (2) customer (2) desk (5) great (2) helpful (6) hotel (2) need (2) rude (3) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Great bartenders and concierge.

"Going Back! " Read full review on Expedia 8/30/2010 Vote

2. The concierge outstanding and helpful.

"AWESOME! " Read full review on TripAdvisor 11/26/2009 Vote

3. The concierge was very nice and helpful.

"Extremely disappointed with this hotel. We will not be back!!!!! " Read full review on TripAdvisor 7/29/2009 Vote

4. Had a small issue with an internet issue in the lobby (wasn't working very well) and the front desk employee helped me with resolving this issue and informed me the concierge would print anything I needed for free.

"Loved the Royal Palm " Read full review on TripAdvisor 1/21/2009 Vote

5. The concierge was awesome as he took care of every single thing for us from recomendations to reservations.

"Great Location - Not AS bad as the reviews " Read full review on TripAdvisor 9/21/2008 Vote

6. The concierge was very helpful, and the valets helped us with our bags both coming in and out.

"Loved nearly everything " Read full review on TripAdvisor 12/21/2007 Vote

7. Reception useless, as was concierge.

"service stinks, location superb " Read full review on TripAdvisor 3/13/2010 Vote

8. Doorman and concierge exist in this hotel, but they seems to care for themselves special customers only.

"Spend a little more and get a better place to stay " Read full review on TripAdvisor 4/8/2009 Vote

9. They were noisy, and all the hotel staffs could do, including the concierge were to grin.

"USD 300 for what? " Read full review on TripAdvisor 3/19/2009 Vote

10. Concierge: Not only printed what I needed but allowed me to use his computer to view my personal e mail.

"Loved the Royal Palm " Read full review on TripAdvisor 1/21/2009 Vote