Arizona Biltmore, Phoenix, Service

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Rank

8th

Out of 366

Arizona Biltmore	Average Price: $254 Check Rates

Hotel Class:

2400 East Missouri Avenue

Phoenix, 85016 View map

5-Star Hotel Rank: 1 of 13
Average review rating: 3.87

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (39) , MyTravelGuide (8) , Travelocity (7) , TripAdvisor (820) , YahooTravel (57)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (65) balcony (57) bar (138) bath (32) bathroom (124) bed (99) bill (50) breakfast (144) cabana (61) charge (60) check in (77) check out (27) concierge (78) cost (50) deal (40) decor (27) dinner (106) fee (93) food (313) front desk (131) gym (38) hotel (891) housekeeping (48) landscape (37) lobby (67) location (89) lunch (58) manager (53) massage (45) money (45) parking (97) patio (70) pool (573) price (109) rate (89) recommend (115) restaurant (285) room (1175) room service (73) service (508) shower (81) spa (207) staff (423) suite (68) towel (55) tub (35) valet (40) value (28) view (75) walk (73)

Service

Appears in 508 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
beauty (17) customer (25) excellent (37) food (66) good (50) great (71) guest (17) hotel (84) nice (20)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We loved the Arizona Biltmore - our stay here was comfortable, and we enjoyed great service, great food and really professional, friendly staff - totally rate this property.

"Wonderful Oasis in Phoenix - Loved the Arizona Biltmore! " Read full review on TripAdvisor 5/20/2012 Vote

2. We found the service to be very good, but our perception of the stay was significantly affected by the $28 resort fee.

"Nice grounds and history, surprised by the steep resort fee " Read full review on TripAdvisor 5/19/2012 Vote

3. Great service from staff.

"Beautiful hotel " Read full review on TripAdvisor 5/9/2012 Vote

4. Food in all of the restaurants was very good to excellent, service slightly slow at times, but staff always attentive and kind.

"Hollywood Vintage Elegance " Read full review on TripAdvisor 4/29/2012 Vote

5. The hotel grounds were beautiful and services was wonderful.

"Wonderful Spa vacation! " Read full review on TripAdvisor 4/22/2012 Vote

6. We had excellent service from Sarah while we had breakfast on the Frank & Albert's outdoor area.

"Old School superior service and beautiful grounds " Read full review on TripAdvisor 4/16/2012 Vote

7. I would recommend staying at the Ocatillia for the sheer fact the beverage and snack service is so great.

"great service " Read full review on TripAdvisor 4/10/2012 Vote

8. The pools are very nice and the service is above average but not stellar by any means.

"Beautiful property but not quite what you expect for a supposed 5 Star property " Read full review on TripAdvisor 4/9/2012 Vote

9. Overall the grounds are always immaculate and the service is good.

"Rocky Start " Read full review on TripAdvisor 4/7/2012 Vote

10. From the impeccable customer service, to the mouthwatering Lobster at Wrights restaurant, you will find this resort fit for a King/Queen.

"Live Like a Princess " Read full review on TripAdvisor 3/30/2012 Vote