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OpinionWell
Rank
8th
Out of 366

Arizona Biltmore

Average Price: $254  
 
Hotel Class:
2400 East Missouri Avenue
Phoenix, 85016 View map  
5-Star Hotel Rank: 1 of 13
Average review rating: 3.87
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (39) , MyTravelGuide (8) , Travelocity (7) , TripAdvisor (820) , YahooTravel (57)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 78 comments. 
90% wrote positive comments about concierge
The following words were used in comments with Concierge:
excellent (5)   friendly (7)   great (11)   guest (5)   helpful (21)   hotel (9)   lounge (18)   need (4)   new (7)   offers (6)   pool (4)   recommend (4)    
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1. We were particularly pleased with our concierge Kevin , we asked him for a few suggestions and he immediatley referred us to the area we needed and his suggestions on dining out were fabulous .
"Wonderful Resort and Staff " Read full review on TripAdvisor   3/21/2012 Vote      
2. The continental breakfast with all the expresso, capuccinos, lattes you could ever want [throughout the day as well] and evening hors d'oeuvres [very good!] with wine, beer, champagne, desserts, etc., were delightful along with the staff especially Carolyn, the Ocatilla concierge who was fantastic in every way [gracious, helpful, caring, informative] and Nathan Anseth [a world-class gentleman] all helped make out stay wonderful.
"Fantastic Resort- Don't Miss It! " Read full review on TripAdvisor   3/19/2012 Vote      
3. The lounge features a wonderful concierge staff who are truly engaged and helpful, and very kind to families.
"Didn't want to leave! " Read full review on TripAdvisor   3/1/2012 Vote      
4. Our day trip to Sedona was great and the concierge was also very helpful.
"Arizona Biltmore is a Gem " Read full review on TripAdvisor   1/22/2012 Vote      
5. I took today's History Tour, free from the Concierge Desk, and it was very enjoyable.
"We've missed it's hey days . . . Pity! " Read full review on TripAdvisor   11/8/2011 Vote      
6. We have also stayed in the newly renovated Ocatilla building that's considered a 'hotel within a hotel' because of the concierge service and a separate room that serves complimentary snacks and drinks at certain times of the day along with other amenities that are only offered to guests in that building.
"Five Star Price - Four Star Service " Read full review on TripAdvisor   9/28/2011 Vote      
7. We worked with the concierge in the Executive Lounge in the club room building to find and arrange a desert tour in a Humvee that was excellent.
"August in the heat! " Read full review on TripAdvisor   9/12/2011 Vote      
8. The gem was the restaurant 'the Barrio' the concierge recommended- great margaritas and excellent happy hour tacos.
"Made to feel welcome " Read full review on TripAdvisor   9/10/2011 Vote      
9. The concierge in the lounge, Leo, was excellent and really helped us enjoy the weekend.
"Great time " Read full review on TripAdvisor   9/4/2011 Vote      
10. Concierge service was wonderful.
"The best " Read full review on TripAdvisor   5/18/2011 Vote      
   
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