Pointe South Mountain Resort, Phoenix, Housekeeping

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OpinionWell
Rank

5th

Out of 366

Pointe South Mountain Resort	Average Price: $220 Check Rates

Hotel Class:

8000 South Arizona Grand Parkway

Phoenix, 85044 View map

4-Star Hotel Rank: 3 of 11
Average review rating: 4.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (118) , MyTravelGuide (67) , Travelocity (3) , TripAdvisor (666) , YahooTravel (103)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (61) balcony (49) bar (93) bathroom (101) bed (96) bill (34) breakfast (123) charge (53) check in (87) check out (29) concierge (24) cost (46) deal (68) dinner (70) fee (209) fitness center (44) food (395) freeway (24) front desk (106) gym (43) hot tub (48) hotel (539) housekeeping (54) lobby (167) location (151) lunch (43) manager (40) massage (25) money (55) parking (72) patio (39) pillow (29) pool (619) price (145) rate (78) recommend (122) restaurant (260) room (1247) room service (52) service (317) shower (27) shuttle (42) spa (128) staff (403) suite (263) towel (59) value (37) view (115) walk (69) wireless (38)

Housekeeping

Appears in 54 comments.

61% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (7) concierge (3) desk (3) extra (6) friendly (3) helpful (6) liked (4) nice (4) problem (2) resort (2) slow (2) staff (14) suite (4) towel (7) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Housekeeping did a great job of tidying up and changing our towels each day.

"Spring Break was a success " Read full review on TripAdvisor 4/17/2012 Vote

2. Housekeeping did a pretty good job cleaning the room everyday.

"Quick Easter Weekend Getaway " Read full review on TripAdvisor 4/14/2012 Vote

3. There was no microwave that comes in the room, but Sandy with housekeeping was so helpful and put one in our room so we could warm the milk for the baby's bottle.

"great family place " Read full review on TripAdvisor 4/5/2012 Vote

4. Housekeeping was very helpful in bringing us a lot of extra towels one day when my son had the flu.

"Fun trip, worth the price? Not sure. " Read full review on TripAdvisor 3/31/2012 Vote

5. I called down and asked for at least standard sized pillows, and housekeeping was less than helpful and almost irritated at my call.

"Water park was fun but resort is run down, outdated, and dirty. " Read full review on TripAdvisor 7/3/2011 Vote

6. Housekeeping arrived like clockwork every morning.

"Comfortable, beautiful, fun =D " Read full review on TripAdvisor 6/26/2011 Vote

7. ALL the staff at the Arizona Grand Resort were nice, even the housekeeping.

"Third Visit - Great Stay Like Always! " Read full review on TripAdvisor 6/7/2011 Vote

8. It was very clean, and housekeeping was great.

"Won't go back " Read full review on TripAdvisor 3/31/2011 Vote

9. The staff was very accomodating - everyone from the concerige to the housekeeping staff was very helpful and friendly.

"Awesome place for business and pleasure " Read full review on TripAdvisor 3/7/2011 Vote

10. Kudos to the well trained staff, housekeeping, waitstaff, front desk, spa personnel, water park guards, etc etc. Everyone we came in contact with appeared to have as their main goal to provide the best customer service ever.

"Wonderful oasis in Phoenix! " Read full review on TripAdvisor 3/2/2011 Vote