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Pointe South Mountain Resort
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OpinionWell
Rank
5th
Out of 366
Pointe South Mountain Resort
Average Price: $220
Check Rates
Hotel Class:
8000 South Arizona Grand Parkway
Phoenix, 85044
View map
4-Star Hotel Rank:
3 of 11
Average review rating:
4.11
OpinionWell Value Index:
4
Traveler reviews analyzed:
Expedia
(
118
)
,
MyTravelGuide
(
67
)
,
Travelocity
(
3
)
,
TripAdvisor
(
666
)
,
YahooTravel
(
103
)
SAFE TO BOOK ?
(2/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(61)
balcony
(49)
bar
(93)
bathroom
(101)
bed
(96)
bill
(34)
breakfast
(123)
charge
(53)
check in
(87)
check out
(29)
concierge
(24)
cost
(46)
deal
(68)
dinner
(70)
fee
(209)
fitness center
(44)
food
(395)
freeway
(24)
front desk
(106)
gym
(43)
hot tub
(48)
hotel
(539)
housekeeping
(54)
lobby
(167)
location
(151)
lunch
(43)
manager
(40)
massage
(25)
money
(55)
parking
(72)
patio
(39)
pillow
(29)
pool
(619)
price
(145)
rate
(78)
recommend
(122)
restaurant
(260)
room
(1247)
room service
(52)
service
(317)
shower
(27)
shuttle
(42)
spa
(128)
staff
(403)
suite
(263)
towel
(59)
value
(37)
view
(115)
walk
(69)
wireless
(38)
See more
Charge
Appears in 53 comments.
44% wrote positive comments about
charge
The following words were used in comments with
Charge:
disappoint
(3)
extra
(7)
fee
(21)
hotel
(4)
internet
(6)
night
(7)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
The two off site restaurants that allow you to
charge
to your room are good but dont forget your card that is in your packet when you check in that they dont explain to you or you cant
charge
it to your room.
"Not worth the price. "
Read full review
on
TripAdvisor
3/24/2012
Vote
2.
If I had known this
charge
would be taken from my card I would have planned better financially.
"Great stay overall, but bad charge on my debit card. "
Read full review
on
Expedia
6/2/2010
Vote
3.
Even worse, when we ordered room service for breakfast, it was expensive to begin with, but when a 23% service
charge
is added automatically plus a $3 delivery
charge
, a generous breakfast for two people ends up costing $60.
"Hotel OK, but many hidden charges "
Read full review
on
TripAdvisor
1/3/2010
Vote
4.
We were surprised that the package only came with four water park bracelets and that there would be an additional
charge
for the fifth bracelet.
"Nice spring break with family "
Read full review
on
TripAdvisor
4/13/2012
Vote
5.
Maybe give you back a portion of the cost of lodging, or at a minimum the $40 resort fee that they
charge
you.
"Needs a little tweeking "
Read full review
on
TripAdvisor
4/3/2012
Vote
6.
They could however
charge
$9 plus a $3 delivery
charge
plus a 23% gratuity for a scope of vanilla.
"The nickel and dime and allergies be damned resort!!! "
Read full review
on
TripAdvisor
3/30/2012
Vote
7.
' At that point she told us to call the person in
charge
of the conference or the travel agency so they could tell us that we don't have the correct rate.
"Nice but a little bit sneaky "
Read full review
on
TripAdvisor
3/6/2012
Vote
8.
One item that consistently confuses me is a high-end resort/hotel's need to
charge
for wifi when hotels costing much less have this included.
"Conference "
Read full review
on
TripAdvisor
2/10/2012
Vote
9.
I was disappointed that they still
charge
a full 30 a day resort fee when the Water park isn't even open.
"Comfortable stay in Phoenix "
Read full review
on
TripAdvisor
12/9/2011
Vote
10.
The one thing that continues to gripe and amaze me is how they have the audacity to
charge
you a resort fee on top of your room rate.
"This Time Kinda So-So "
Read full review
on
TripAdvisor
10/4/2011
Vote
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