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Rank
5th
Out of 366

Pointe South Mountain Resort

Average Price: $220  
 
Hotel Class:
8000 South Arizona Grand Parkway
Phoenix, 85044 View map  
4-Star Hotel Rank: 3 of 11
Average review rating: 4.11
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (118) , MyTravelGuide (67) , Travelocity (3) , TripAdvisor (666) , YahooTravel (103)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 24 comments. 
87% wrote positive comments about concierge
The following words were used in comments with Concierge:
beauty (2)   car (2)   desk (6)   extremely (2)   friendly (7)   golf (2)   helpful (7)   housekeeping (3)   nice (2)   park (4)    
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1. The moment we arrived, we were greeted at our car by the concierge who welcomed us and pointed us to the check-in desk.
"Spring Break was a success " Read full review on TripAdvisor   4/17/2012 Vote      
2. Overall our stay was pleasent the concierge staff were espescially friendly and the waterpark is a nice addition.
"Quick Easter Weekend Getaway " Read full review on TripAdvisor   4/14/2012 Vote      
3. The bellman and the concierge could have used some positive energy.
"The facilities are very nice but the staff need to take a happy pill " Read full review on TripAdvisor   1/25/2012 Vote      
4. A nice gift shop , concierge services and restaurants.
"Wonderful resort amenities in a convenient location " Read full review on TripAdvisor   11/1/2011 Vote      
5. The concierge was able to help me with directions.
"Good conference center " Read full review on TripAdvisor   12/14/2010 Vote      
6. The staff was extremely friendly (Gisa at concierge especially), and from check in to check out we were helped in a timely, friendly, and professional manner.
"A truly "Grand" experience " Read full review on TripAdvisor   8/8/2010 Vote      
7. Concierge very friendly, approachable and helpful.
"Spring Break 2010 " Read full review on Expedia   4/6/2010 Vote      
8. Everyone who worked there, whether the front desk, housecleaning, the water park, restaurants, concierge, or even the guy who provided us with transportation was pleasant and entertaining.
"It is unusual to see such a beautiful resort that is so affordable for family's. family oriented. " Read full review on TripAdvisor   4/29/2009 Vote      
9. The concierge could not have been nicer or more helpful, she kept track of my comings and goings and always asked how everything was.
"Lots of fun, lived up to my expectations. " Read full review on Expedia   4/14/2009 Vote      
10. STAFF: In every encounter we had w/staff , they were friendly and helpful, from the bellhops to the concierge to the wait staff and housekeeping.
"Very nice resort & water park. " Read full review on TripAdvisor   3/10/2009 Vote      
   
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