Clarendon Hotel Phoenix, Phoenix, Service

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Rank

3rd

Out of 366

Clarendon Hotel Phoenix	Average Price: $128 Check Rates

Hotel Class:

401 West Clarendon Avenue

Phoenix, 85013 View map

3-Star Hotel Rank: 2 of 62
Average review rating: 3.9

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (93) , Travelocity (1) , TripAdvisor (463) , YahooTravel (2)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (45) bar (194) bath (27) bathroom (79) bed (138) breakfast (58) charge (23) check in (46) check out (21) complimentary (14) cost (14) deal (32) deck (48) decor (65) dinner (42) downtown (72) fee (41) food (120) front desk (128) gym (13) hot tub (42) hotel (908) housekeeping (18) lobby (78) location (107) manager (18) money (20) neighborhood (15) parking (69) patio (15) pillow (34) pool (454) price (71) rate (35) recommend (89) restaurant (298) room (823) service (139) sheets (19) shower (39) spa (15) staff (333) street (21) suite (67) towel (60) tub (15) value (20) view (78) walk (31) wireless (42)

Service

Appears in 139 comments.

85% wrote positive comments about service

The following words were used in comments with Service:
clean (6) customer (18) desk (7) excellent (9) fee (6) food (12) free (11) friendly (10) good (15) great (24) hotel (33) liked (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was very friendly and efficient in both the restaurant and the hotelMy main beef with this hotel is the ''add-on'' charges.

"Great Hotel " Read full review on TripAdvisor 4/10/2012 Vote

2. Customer service, air, things like that.

"all style, no substance " Read full review on TripAdvisor 3/9/2012 Vote

3. I was a little concerned that since we got it through a Groupon that we might not get the best service but not the case.

"Great Staycation " Read full review on TripAdvisor 1/3/2012 Vote

4. It's retro-chic with modern amenities and fantastic service all the way through.

"Retro-Chic, Hip, and Overall great stay! " Read full review on TripAdvisor 12/23/2011 Vote

5. There are a few minor flaws you can notice, like the fixtures not being anchored properly, but that is more than made up for with friendly service and bright colors in place of anonymous faces and neutral decor.

"A hotel that is full of life " Read full review on TripAdvisor 11/21/2011 Vote

6. We normally don't like to eat at hotel restaurants as they usually are very bland and generic but we ended up eating there all weekend with a couple of breakfasts and suppers because the food and service was outstanding.

"Nice Boutique Hotel " Read full review on TripAdvisor 11/11/2011 Vote

7. I really enjoyed it and I was treated with great service.

"Great spot. I am sending a friend this weekend " Read full review on TripAdvisor 10/14/2011 Vote

8. The desk staff in this hotel KNOWS what GREAT service is and do it with ease.

"I LOVE THIS PLACE!!! " Read full review on TripAdvisor 10/13/2011 Vote

9. Great service.

"LOVED IT!! " Read full review on TripAdvisor 8/23/2011 Vote

10. For the wonderful customer service we were given, I'm rating this hotel five stars.

"Best customer service... best local hotel! " Read full review on TripAdvisor 8/10/2011 Vote