Embassy Suites Indianapolis, Indianapolis, Staff

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Rank

12th

Out of 274

Embassy Suites Indianapolis	Average Price: $209 Check Rates

Hotel Class:

110 West Washington

Indianapolis, 46204 View map

3-Star Hotel Rank: 6 of 71
Average review rating: 3.64

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (40) , MyTravelGuide (15) , Travelocity (9) , TripAdvisor (148) , YahooTravel (19)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (6) balcony (6) ballroom (4) bar (18) bath (6) bathroom (35) bed (46) bill (8) breakfast (119) charge (8) check in (33) check out (7) check-out (4) complimentary (12) concierge (4) decor (3) dinner (9) downtown (94) fee (6) food (23) front desk (43) hot tub (7) hotel (266) housekeeping (6) lobby (38) location (81) manager (18) money (6) parking (62) pillow (10) pool (37) price (14) rate (15) recommend (16) restaurant (22) room (320) room service (5) service (46) shower (14) staff (69) street (20) suite (129) to park (3) towel (10) tub (11) valet (4) value (8) view (15) walk (34) wireless (10)

Staff

Appears in 69 comments.

90% wrote positive comments about staff

The following words were used in comments with Staff:
clean (9) desk (9) downtown (3) excellent (4) friendly (15) good (4) great (10) guest (3) helpful (14) hotel (11) location (5) need (3) nice (5) noise (2) rude (2) suite (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Kudos to the Embassy Suites staff who went out of their way to exceed our expectations.

"Great Venue for Our Marriage Seminar " Read full review on TripAdvisor 4/28/2012 Vote

2. Staff was all very friendly and good.

"Too many rooms/guests and not enough amenities. " Read full review on TripAdvisor 4/7/2012 Vote

3. The on-site breakfast while initially attractive was a mess, not enough staff, food poorly made (oatmeal was soup at best), not to even mention the highly pitched omelet/made to order breakfast station was never staffed in our 40 minute visit.

"Just ok...wouldn't go back " Read full review on TripAdvisor 3/31/2012 Vote

4. Pleasant 2 night stay here recently - the room was very nice, staff were excellent, and breakfast was decent.

"Nice hotel, but awkward entrance " Read full review on TripAdvisor 3/4/2012 Vote

5. The staff was fantastic.

"Great hotel at fair price. " Read full review on TripAdvisor 1/16/2012 Vote

6. Overall the staff was friendly and the room was satisfactory.

"Breakfast is awesome! " Read full review on TripAdvisor 1/1/2012 Vote

7. A bell staff to help with luggage was non-existent and when we got to our room, the decor and amenities (outside the new TV's) was very dated.

"Feels dated - service was very low " Read full review on TripAdvisor 12/28/2011 Vote

8. Staff friendly, parking easy, location convenient, but overall kind of a dump, and perhaps the most unpleasant ES I've ever stayed in.

"Boiling hot room, tiny bathroom " Read full review on TripAdvisor 12/7/2011 Vote

9. I would recommend management have their maintenance staff check for noisy fans and fix or replace them.

"Fine during waking hours, not so nice at night " Read full review on TripAdvisor 11/28/2011 Vote

10. It is clean, conveniently located, and the staff was helpful.

"Really Nice " Read full review on TripAdvisor 11/19/2011 Vote