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OpinionWell
Rank
16th
Out of 274

Westin Indianapolis

Average Price: $215  
 
Hotel Class:
50 South Capitol Avenue
Indianapolis, 46204 View map  
4-Star Hotel Rank: 6 of 14
Average review rating: 3.5
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (51) , MyTravelGuide (1104) , Travelocity (6) , TripAdvisor (269) , YahooTravel (21)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 73 comments. 
80% wrote positive comments about service
The following words were used in comments with Service:
friendly (4)   good (7)   great (9)   helpful (4)   hotel (13)   liked (4)   nice (3)   night (3)   overpriced (3)   park (6)   personable (3)    
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1. service was better than average and the people pleasant and helpful.
"downtown, good service but rooms need to be updated " Read full review on TripAdvisor   4/27/2012 Vote      
2. Our service was great, room was clean and acceptable for the price (a little dated, but not too much of a concern), and it was a very easy couple of block walk to the attactions and fining dining downtown.
"Good Room, Good Price, Excellent Location " Read full review on TripAdvisor   4/23/2012 Vote      
3. John at the Front Desk provided great service to our family (We parked in the wrong garage, he fixed that; we needed a larger room, he found us a suite with a view).
"Westin Downtown Indianapolis: Thanks John at the Front Desk " Read full review on TripAdvisor   3/5/2012 Vote      
4. Stable Westin with outstanding service, wonderful shower and heavenly beds.
"Fresh new lobby do the rooms next " Read full review on TripAdvisor   1/16/2012 Vote      
5. I felt very cared for and appreciate the extra service they boyth provided.
"Customer Servoce " Read full review on TripAdvisor   11/10/2011 Vote      
6. Great service, friendly staff and the best beds in the industry.
"Sold on Starwood " Read full review on TripAdvisor   11/1/2011 Vote      
7. My room was not serviced and the Service Express operator told me I must have left the Do Not Disturb sign on the door.
"Not the expected Westin expereince " Read full review on TripAdvisor   9/27/2011 Vote      
8. The service has always been good, but this was above and beyond.
"Service was phenomenol " Read full review on TripAdvisor   3/31/2011 Vote      
9. The service I received was excellent.
"Great Customer Service " Read full review on TripAdvisor   12/1/2010 Vote      
10. As a platinum traveler that spends 300+ nights a year in hotels I was impressed with the service I received.
"VERY NICE~ I would stay here again! " Read full review on TripAdvisor   7/23/2010 Vote      
   
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