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Rank
16th
Out of 274

Westin Indianapolis

Average Price: $215  
 
Hotel Class:
50 South Capitol Avenue
Indianapolis, 46204 View map  
4-Star Hotel Rank: 6 of 14
Average review rating: 3.5
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (51) , MyTravelGuide (1104) , Travelocity (6) , TripAdvisor (269) , YahooTravel (21)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 21 comments. 
75% wrote positive comments about manager
The following words were used in comments with Manager:
helpful (2)   hotel (4)   management (21)   message (2)   night (2)   offers (2)   rating (2)    
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1. General Manager Dale McCarty responded immediately when I requested help.
"Superior help in an emergency " Read full review on TripAdvisor   12/13/2011 Vote      
2. Our keycards did not work and I had to go back down to the front desk to tell the person who checked us in (who was the manager) that we needed new keys.
"Mediocre at best " Read full review on TripAdvisor   11/21/2011 Vote      
3. John, a front desk manager in the evenings, was most helpful.
"Good Location/No Big Complaints " Read full review on TripAdvisor   11/2/2011 Vote      
4. The banquet manager was fantastic; she posted a happy birthday message on the hotel message board.
"Loved the Indianapolis Westin " Read full review on TripAdvisor   11/4/2008 Vote      
5. I called down to ask for a manager to share my experience and see if I could get these items fixed while I went out for the day.
"First and last time to stay in a Westin. " Read full review on TripAdvisor   3/5/2012 Vote      
6. They asked if I wanted to talk to a manager, and I just laughed and left, using my Google map on my cell phone.
"First and last time to stay in a Westin. " Read full review on TripAdvisor   3/5/2012 Vote      
7. They said they don't have a manager until 1.
"First and last time to stay in a Westin. " Read full review on TripAdvisor   3/5/2012 Vote      
8. She asked if I wanted to speak with a manager.
"First and last time to stay in a Westin. " Read full review on TripAdvisor   3/5/2012 Vote      
9. I left my number again with her for the manager to call me on my mobile So, the entire day, no one called me.
"First and last time to stay in a Westin. " Read full review on TripAdvisor   3/5/2012 Vote      
10. This time I was told I had to pay an extra $30 extra per night which I agreed to do, but after seeing several people attending the conference had been moved to the Exec level at no extra charge, I went to the front desk and the manager changed my rate to the standard rate of $155.
"Enjoyed my stay... " Read full review on TripAdvisor   11/23/2011 Vote      
   
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