Hilton Washington Dc, Washington DC, Staff

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Rank

49th

Out of 279

Hilton Washington Dc	Average Price: $277 Check Rates

Hotel Class:

1919 Connecticut Avenue NorthWest

Washington DC, 20009 View map

4-Star Hotel Rank: 12 of 30
Average review rating: 2.92

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (25) , Travelocity (8) , TripAdvisor (648)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (33) bar (108) bath (18) bathroom (187) bed (123) bill (41) breakfast (166) charge (58) check in (108) check out (36) checkout (20) complimentary (22) concierge (36) cost (46) deal (28) dinner (37) downtown (22) fee (32) fitness center (28) food (128) front desk (103) gym (37) hotel (1186) housekeeping (57) lobby (173) location (264) manager (31) money (32) neighborhood (47) parking (107) pillow (26) pool (123) price (109) rate (75) recommend (71) restaurant (262) room (1189) room service (37) service (208) shower (67) staff (319) street (60) suite (29) towel (55) valet (23) valet parking (19) value (39) view (86) walk (229) wireless (87)

Staff

Appears in 319 comments.

93% wrote positive comments about staff

The following words were used in comments with Staff:
clean (24) comfortable (13) courteous (15) desk (31) efficient (13) friendly (93) good (19) great (38) helpful (93) hotel (58) housekeeping (15) liked (12) location (14) need (13) nice (27) pleasant (17) professional (13)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff was attentive and courteous - looking forward to staying here next year.

"Washington Hilton " Read full review on TripAdvisor 5/19/2012 Vote

2. The staff is attentive and courteous.

"Comfortable Location " Read full review on TripAdvisor 5/17/2012 Vote

3. In terms of cleanliness, staff and rooms this hotel is excellent.

"Hiltons are always good " Read full review on TripAdvisor 5/16/2012 Vote

4. Great location, nice staff, comfortable room, and the cleanest hotel bathroom I've ever seen.

"Comfortable " Read full review on TripAdvisor 5/7/2012 Vote

5. All the staff were friendly and helpfull, and I would like to especially mention the front desk manager, Ismail for really taking care of our needs in a very proffesional way.

"Wonderful Hotel and Excellent Service " Read full review on TripAdvisor 5/7/2012 Vote

6. The staff are friendly and responsive.

"Comfortable rooms " Read full review on TripAdvisor 5/4/2012 Vote

7. Large place, well-kept with good customer service from staff.

"Nice set-up for conferences " Read full review on TripAdvisor 5/4/2012 Vote

8. However this aid the hotel maybe large but it hasn't lost it's standard of customer care and every member of staff we met from maids/waiters and reception staff all gave excellent service.

"Good Location , Good Service But Not As Good As Other Hilton's " Read full review on TripAdvisor 5/2/2012 Vote

9. We did eat in the hotel's lGrill twice which was of an excellent standard and the staff were very friendly.

"Good Location , Good Service But Not As Good As Other Hilton's " Read full review on TripAdvisor 5/2/2012 Vote

10. Staff was friendly and mostly helpful, but for the money it definately was not worth it.

"Very comfortable beds " Read full review on TripAdvisor 4/27/2012 Vote