Hilton Washington Dc, Washington DC, Manager

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Rank

49th

Out of 279

Hilton Washington Dc	Average Price: $277 Check Rates

Hotel Class:

1919 Connecticut Avenue NorthWest

Washington DC, 20009 View map

4-Star Hotel Rank: 12 of 30
Average review rating: 2.92

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (25) , Travelocity (8) , TripAdvisor (648)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (33) bar (108) bath (18) bathroom (187) bed (123) bill (41) breakfast (166) charge (58) check in (108) check out (36) checkout (20) complimentary (22) concierge (36) cost (46) deal (28) dinner (37) downtown (22) fee (32) fitness center (28) food (128) front desk (103) gym (37) hotel (1186) housekeeping (57) lobby (173) location (264) manager (31) money (32) neighborhood (47) parking (107) pillow (26) pool (123) price (109) rate (75) recommend (71) restaurant (262) room (1189) room service (37) service (208) shower (67) staff (319) street (60) suite (29) towel (55) valet (23) valet parking (19) value (39) view (86) walk (229) wireless (87)

Manager

Appears in 31 comments.

41% wrote positive comments about manager

The following words were used in comments with Manager:
complain (3) desk (8) floor (2) generous (3) helpful (3) hotel (8) housekeeping (2) management (34)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All the staff were friendly and helpfull, and I would like to especially mention the front desk manager, Ismail for really taking care of our needs in a very proffesional way.

"Wonderful Hotel and Excellent Service " Read full review on TripAdvisor 5/7/2012 Vote

2. The manager on duty, Ishmael was also extremely helpful.

"Amazing Service " Read full review on TripAdvisor 1/17/2012 Vote

3. Once finally arriving at the 10th floor, a fantastic woman named Babbette explained to the manager what he, and all the other desk attendants, were doing wrong.

"Nice Stop Over, But A Few Issues " Read full review on TripAdvisor 9/25/2011 Vote

4. The front desk manager told me: 'We cannot control how loud our guests are'.

"Do Not Stay Here " Read full review on TripAdvisor 7/26/2011 Vote

5. There was no duty manager to complain to, so I complained to whichever 'manager' would listen.

"Maid walked in at 10:30 PM without knocking on door first " Read full review on TripAdvisor 1/13/2010 Vote

6. I talked to the manager who called someone to find street parking for me.

"Never again " Read full review on TripAdvisor 4/12/2012 Vote

7. They tell us they are going to shut the room down for further investigation and also to have a manager call us the next morning.

"BED BUGS " Read full review on TripAdvisor 1/4/2012 Vote

8. The garage manager came up and apologized.

"Stay was fine until I tried to leave " Read full review on TripAdvisor 12/15/2011 Vote

9. I reported it to the desk at 7 am; was told a manager would call at 8:30 "when they got in.

Read full review 11/5/2011 Vote

10. I spent 3.5 hours with the security guy & manager, who explained at length their "prevention" program.

Read full review 11/5/2011 Vote