Hilton Washington Dc, Washington DC, Service

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Rank

49th

Out of 279

Hilton Washington Dc	Average Price: $277 Check Rates

Hotel Class:

1919 Connecticut Avenue NorthWest

Washington DC, 20009 View map

4-Star Hotel Rank: 12 of 30
Average review rating: 2.92

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (25) , Travelocity (8) , TripAdvisor (648)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (33) bar (108) bath (18) bathroom (187) bed (123) bill (41) breakfast (166) charge (58) check in (108) check out (36) checkout (20) complimentary (22) concierge (36) cost (46) deal (28) dinner (37) downtown (22) fee (32) fitness center (28) food (128) front desk (103) gym (37) hotel (1186) housekeeping (57) lobby (173) location (264) manager (31) money (32) neighborhood (47) parking (107) pillow (26) pool (123) price (109) rate (75) recommend (71) restaurant (262) room (1189) room service (37) service (208) shower (67) staff (319) street (60) suite (29) towel (55) valet (23) valet parking (19) value (39) view (86) walk (229) wireless (87)

Service

Appears in 208 comments.

82% wrote positive comments about service

The following words were used in comments with Service:
clean (17) customer (17) desk (8) excellent (14) food (18) free (14) friendly (8) good (42) great (25) guest (9) hotel (58) housekeeping (9) internet (10) liked (10) nice (9) night (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. And the food and service in the bar are great too.

"Wonderful now " Read full review on TripAdvisor 5/21/2012 Vote

2. Service, cleanliness, etc. all top notch.

"A very good experience " Read full review on TripAdvisor 5/10/2012 Vote

3. Large place, well-kept with good customer service from staff.

"Nice set-up for conferences " Read full review on TripAdvisor 5/4/2012 Vote

4. However this aid the hotel maybe large but it hasn't lost it's standard of customer care and every member of staff we met from maids/waiters and reception staff all gave excellent service.

"Good Location , Good Service But Not As Good As Other Hilton's " Read full review on TripAdvisor 5/2/2012 Vote

5. The service was impeccable.

"Awesome hotel world class! " Read full review on TripAdvisor 5/1/2012 Vote

6. The service here is excellent.

"Nice Hotel... But a Bit of a Hike " Read full review on TripAdvisor 5/1/2012 Vote

7. The rooms were immaculate, the service great, the outside patio area was wonderful and the hotel restaurants had the best food I've had in a hotel.

"Great DC Hotel " Read full review on TripAdvisor 4/30/2012 Vote

8. The hotel is clean and service is very good.

"Nice view and Neighborhood " Read full review on TripAdvisor 4/28/2012 Vote

9. It seemed as if our room was at the end of a nearly infinite hallway, but there were plenty of services such as restaurants and wi-fi available downstairs.

"Good deal, convenient location, pet friendly. " Read full review on TripAdvisor 4/27/2012 Vote

10. The service in the ballroom was excellent, food was great for the 2 events we had.

"Nice-But a bit pricey for the per diem traveler!!! " Read full review on TripAdvisor 4/23/2012 Vote